Product Documentation

Supported Software

Nov 26, 2014
NetScaler Insight Center is compatible with the following products.
Table 1. Software versions and builds


NetScaler Insight Center Component

Web Insight

HDX Insight


9.3, build 61.2 and later

10.1 build 112.15 and later

10.0, build 73.5 and later

10.1, build 112.15 and later



6.5, build 6682 with HRP01



5.6, build 56060

7.0, build 3018


- and later

Note: The NetScaler Gateway feature (branded as Access Gateway Enterprise for versions 9.3 and 10) must be available on the NetScaler appliance. NetScaler Insight Center does not support standalone Access Gateway Standard appliances.

NetScaler Insight Center can generate reports for applications that are published on XenApp or XenDesktop and accessed through Citrix Receiver. However, this capability depends on the operating system on which the receiver is installed.

The following table lists the supported operating systems:
Table 2. Operating systems and receiver details

Operating system

Receiver version

Windows 7

3.4 Enterprise Edition

4.0 Standard Edition

Windows 8

3.4 Enterprise Edition

4.0 Standard Edition


11.8, build 238301 and above

Note: Mac client does not support ICA RTT reports for CloudBridge version 7.3.0.


13 and above

The following table lists the supported web browsers:

Web Browser


Internet Explorer

IE 9 or later

Google Chrome

Chrome 19 or later


Safari 5.1.1 or later

Mozilla Firefox

Firefox 3.6.25 or later