Product Documentation

NetScaler MAS Licensing

Aug 28, 2017

NetScaler Management and Analytics System (NetScaler MAS) requires a verified NetScaler MAS license to manage and monitor the Citrix NetScaler instances.  

You can manage and monitor any number of instances and entities without a license. However, you can only manage 30 discovered applications on the App Dashboard and view analytics data for only 30 virtual servers without applying a license. To manage more than 30 discovered applications or to view analytics for more than 30 virtual servers, you must purchase and apply licenses.


NetScaler MAS Features


NetScaler MAS License required for

> 30  Virtual Servers

NetScaler License Requirement


Web Insight



HDX Insight*


Enterprise (reporting < 1 hour)
Platinum (reporting = Unlimited)

Security Insight


Platinum (or)
Enterprise with App Firewall license

SSL Insight



Gateway Insight


Enterprise (reporting < 1 hour)
Platinum (reporting = Unlimited)

TCP Insight



Video Insight


Premium (NetScaler-T 1000 series, VPX-T)

WAN Insight



NetScaler SD-WAN instance should be Optimization Edition (WANOP)


Application Statistics (App Dashboard, App Security Dashboard)


NetScaler Web App Firewall related information on App dashboard and app security dashboard needs  Platinum (or)
Enterprise with App Firewall license








License Server


Inventory Management –  Infrastructure Dashboard, Instance groups, Instance Dashboard & Sites


Event Management & Syslog


Configuration Jobs, Configuration Audit & Configuration Advice


Network Reporting (instance level)


Network Reporting (virtual server level)


Network Functions
(visibility & Management of virtual servers, services, service groups, server)


SSL Certificate Management, Monitoring, and Dashboard (instance level)


SSL Certificate Dashboard (virtual server level)



RBAC & External Authentication (instance level)


RBAC & External Authentication




OpenStack  Integration


VMware  NSX Integration

Cisco APIC Integration

Container Integration

Third Party Load Balancers


• Visibility across host/ instance/ backend/ servers/ frontend.
• Download or upload configuration.
• Restarting appliance.



App Dashboard


(requires a seperate license)

*For Citrix Director integration with NetScaler MAS support – Citrix Director should have platinum license.

Licenses for additional virtual servers are available in virtual server packs of 100. You can obtain a valid license and add the licenses on the NetScaler MAS servers through the NetScaler MAS GUI. 

High Availability

Licenses are locked to the instances, which means that you have to use a specific appliance's IP address (active node's) for license-related operations on a high availability pair. When licensing, apply licenses on active node, that will be in charge of licensing, and apply all future licenses on that instance. Note that you can delete licesnses only from the node on which you have installed the licenses.

When fail-over occurs, the new active node node will maintain the licensing for a grace period of 30 days. 


The Orchestration module is independent of licensing and is always available.

Upgrading the Virtual Server Licenses

You can upgrade the licensing on NetScaler MAS to monitor and manage more virtual servers hosted on the NetScaler appliances. 

To upgrade your appliance licenses

1. In a web browser, type the IP address of NetScaler MAS (for example,

2. In User Name and Password, enter the administrator credentials.

3. Navigate to Networks > Licenses > Settings.

4. In the details pane, go to License Files, and select one of the following options: 

  • Upload license files from a local computer - If a license is already present on your local computer, click Browse and select the license file (.lic) that you want to use to allocate your licenses. Click Finish.
  • Use License Activation Code - Citrix emails the LAC for the license that you purchased. Enter the LAC in the text box and then click Get Licenses.


If you select this option, the NetScaler Management and Analytics System must be connected to the Internet, or a proxy server must be available.

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4. You can add more licenses from the License Settings page at any time.

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You can verify the licenses installed on your NetScaler MAS by navigating to Networks> Licenses > System Licenses.

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Licensing the Virtual Servers

You can select the virtual servers to manage and monitor through MAS. If the total number of virtual servers hosted by the discovered NetScaler Instances is lower than the number of installed Virtual server licenses, NetScaler MAS licenses all the virtual servers.

You can select the virtual servers you want to manage and monitor through NetScaler MAS. 

Points to Note

  • By default, NetScaler MAS automatically licenses the virtual servers randomly after each virtual server poll cycle.
  • If the total number of virtual servers discovered in your NetScaler MAS is lower than the number of installed virtual server licenses, NetScaler MAS, by default, licenses all the virtual servers.
  • To select the virtual servers manually, or to restrict licensing to limited virtual servers, you have to first disable auto licensing the virtual servers, and then select the virtual servers you want to manage.
  • NetScaler MAS donot license the non-addressable virtual servers. to manage them, you need to manually license them.

To Manage the licensed virtual servers

1. Log on to NetScaler MAS using a supported web browser.

2. Navigate to Networks > Licenses > System Licenses.

The dashboard displays the virtual server licenses available, the managed virtual servers along with the virtual server type.

3. In the License Settings section, disable Auto-select Virtual servers.

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4. Click Select Virtual Servers.

5. In the Choose Virtual Servers screen, select the type of virtual servers by clicking the relevant tab.

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6. Select the virtual servers to be licensed from the available list.

7. Click Next to move to the other virtual servers’ tab, or click Save and Exit to license the selected virtual servers.

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Expiry Checks for Virtual Server Licenses

You can now view the status of and set alerts for virtual server license expiry in NetScaler MAS.

To view the status of the licenses

1. Navigate to Networks > Licenses > System Licenses.

2. In the License Expiry Information section, you can find the details of the licenses that are going to expire:

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  • Feature: Type of license that is going to expire.
  • Count: Number of virtual servers or instances that will be affected.
  • Days to expiry: Number of days remaining before expiry. 

To configure the notification settings of licenses 

1. Navigate to Networks> Licenses > Settings.

2. In the Notification Settings section, click the pencil icon and edit the parameters.

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  • Email profile: Email profile or distribution list for sending notifications when licenses reach threshold, or going to expire.
  • SMS Profile: SMS profile or distribution list for sending notifications when licenses reach threshold, or going to expire.
  • Alert Threshold: Set percentage of pooled licenses to notify administrators by Email or SMS.
  • License Expiry Threshold: Number of days before the number of licenses determined by Alert Threshold expire.