Product Documentation

SD-WAN 1000 EE Appliance

Mar 23, 2018

The Citrix NetScaler SD-WAN 1000 EE platform has a quad-core processor and 32 GB of memory. This platform has a bandwidth of up to 100 Mbps.

The following figure shows the front panel of an SD-WAN 1000 EE appliance.

Figure 1. Citrix NetScaler SD-WAN 1000 EE, front panel

 
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The front panel of the SD-WAN 1000 EE appliance has a power button and five LEDs. The power button is used to switch the appliance on or off. The reset button restarts the appliance.

The LEDs provide critical information related to different parts of the appliance.

  • Power Fail – Indicates that the power supply unit has failed.

Information LED – Indicates the following:

Status Description

Continuously ON and red

The appliance is overheated.

(This might be a result of cable congestion.)

Blinking red (1 Hz)

Fan failure, check for an inoperative fan.

Blinking red (0.25 Hz)

Power failure, check for the non-operational power supply.

Solid blue

Local UID has been activated. Use this function to locate the server in a rack mount environment.

Blinking blue (300 m/s)

Remote UID is on. Use this function to identify the server from a remote location.

  • NIC1 and NIC2 – Indicate network activity on the LAN1 and WAN1 ports.
  • HDD – Indicates the status of the hard disk drive.
  • Power – Indicates that the power supply units are receiving power and operating normally.

The following figure shows the back panel of an SD-WAN 1000 EE appliance.

Figure 2. Citrix NetScaler SD-WAN 1000 EE appliance, back panel 

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The following components are visible on the back panel of an SD-WAN 1000 EE appliance:

  • Cooling fan.
  • Single power supply, rated at 200 watts, 110–240 volts.
  • Accelerated pairs of Ethernet ports (apA and apB) which function as accelerated bridges.
  • RS-232 serial console port.
  • One AUX Ethernet port and one management port.
  • Two USB ports.

Power on Appliance After Graceful Shut Down

To power on the appliance after a graceful shut down: 

 1. Connect a Serial console cable to the rear of the appliance and to the serial port on a management laptop.

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 2. On the management laptop, restart a putty session using the following configuration settings:

  • Serial line: COM1
  • Speed: 9600
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3. Power on the appliance and as it is booting, press the following key in the Putty session to enter the BIOS configuration screen.

     Keypress: DEL

4. When in the BIOS, navigate to,

  • Advanced Tab > Select
  • Boot Feature > Enter 
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 5. When in the Boot Feature screen, change the value of the parameter Restore on AC Power Loss; from Last State > Power ON.

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6. Navigate to Save and Exit.

  • Select Save changes and Reset
  • Select Yes

Allow the system to restart. This takes approximately five minutes. 

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7. After the appliance is powered on, login to the appliance management instance (SVM). The default IP address for the appliance is: 192.168.100.1, user name is: admin/password.

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8. In the SD-WAN appliance GUI, navigate to Configuration > Maintenance > Reboot Appliance. Allow the appliance to fully shut down. Ensure that there are no power lights on the appliance when the shut down process has completed.

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9. Power on the appliance to confirm that the BIOS configuration change has been applied successfully. This can be either done through the APC intelligent PDU Web Management console or by physically pulling the power cable out of the shut down SD-WAN appliance, waiting for 10 seconds and then plugging it back in again. The appliance power ups automatically from all shut down scenarios.