System requirements

The Session Recording components include the Session Recording Administration components, the Session Recording Agent, and the Session Recording Player. You can install the Session Recording Administration components (Session Recording Database, Session Recording Server, and Session Recording Policy Console) on a single server or on different servers. The following section details the requirements for each of the Session Recording components.

Session Recording Database

Supported operating systems:

  • Windows Server 2016
  • Windows Server 2012 R2

Supported Microsoft SQL Server versions:

  • Microsoft SQL Server 2017 Enterprise, Express, and Standard editions
  • Microsoft SQL Server 2016 SP1 Enterprise, Express, and Standard editions
  • Microsoft SQL Server 2014 SP2 Enterprise, Express, and Standard editions
  • Microsoft SQL Server 2012 SP3 Enterprise, Express, and Standard editions
  • Microsoft SQL Server 2008 R2 SP3 Enterprise, Express, and Standard editions

Requirement: .NET Framework 4.7.1

Session Recording Server

Supported operating systems:

  • Windows Server 2016
  • Windows Server 2012 R2

Other requirements:

  • Internet Information Services (IIS) 10, 8.5, 8.0, or 7.5
  • .NET Framework Version 4.7.1
  • If the Session Recording Server uses HTTPS as its communications protocol, add a valid certificate. Session Recording uses HTTPS by default, which Citrix recommends.
  • Microsoft Message Queuing (MSMQ), with Active Directory integration disabled and MSMQ HTTP support enabled.
  • For Administrator Logging: Latest version of Chrome, Firefox, or Internet Explorer 11

Session Recording Policy Console

Supported operating systems:

  • Windows Server 2016
  • Windows Server 2012 R2

Requirement: .NET Framework 4.7.1

Session Recording Agent

Install the Session Recording Agent on every Windows Virtual Delivery Agent (VDA) on which you want to record sessions.

Supported operating systems:

  • Windows Server 2016
  • Windows Server 2012 R2
  • Windows 10 Version 1809, 1803, 1709, 1703

Requirements:

  • Citrix Virtual Apps and Desktops 7 1808 with Platinum license
  • XenApp and XenDesktop 7.15 LTSR CU2 with Platinum license
  • XenApp and XenDesktop 7.6 LTSR CU6 with Platinum license (VDA for Windows Server OS only, VDA for Windows Desktop OS not supported)
  • .NET Framework 4.7.1
  • Microsoft Message Queuing (MSMQ), with Active Directory integration disabled and MSMQ HTTP support enabled

Session Recording Player

Supported operating systems:

  • Windows 10 Version 1809, 1803, 1709, 1703

Requirement: .NET Framework 4.7.1

For optimal results, install the Session Recording Player on a workstation with:

  • Screen resolution of 1024 x 768
  • Color depth of at least 32-bit
  • 2 GB RAM minimum; more RAM and CPU/GPU resources can improve performance when playing graphics-intensive recordings, especially when recordings contain many animations

The seek response time depends on the size of the recording and your machine’s hardware specifications.