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License Activation Service

License Activation Service (LAS) is the next generation technology for product activations across the suite of Citrix products.

The Citrix License Server integration has been released with the Scout version 15 2508 LTSR.

Customers updating from a previous version can update as usual. Then, in Scout Board (web based management UI), the administrator can switch the license mode to use the Citrix License Server. The switch can be performed in the License information dialog. Customers performing a fresh installation of the Scout version 15 2508 LTSR can configure the Citrix License Server during installation. The administrator can reconfigure it any time later, if the Citrix License Server configuration changes.

To see more information about the Citrix License Server and the licensing process, please follow the following links:

Note:

File based licensing system (including perpetual eLux and Scout licences and the Enterprise Subscription operating mode), traditionally used for activating various on-premises components, will be End of Life (EOL) on April 15, 2026. License Activation Service (LAS) is the next generation technology for product activations across the suite of Citrix products. LAS will be the only way to activate and license Citrix on-premises components after April 15, 2026. To remain supported, your Scout deployment must be on a LAS compatible version. The minimum required Scout version that is LAS compatible is Scout 15 2508 LTSR. Should you have questions or concerns, contact Customer Care. Citrix might limit or suspend your Citrix Maintenance for non-compliance with these requirements without liability in addition to any other remedies Citrix might have at law or equity. These requirements don’t apply where prohibited by law or regulation.

Troubleshooting

In the Citrix Cloud, navigate to Licensing -> licensed deployments -> license Servers

Click the expand button > across Citrix Unicon to see the list of Unicon Scout that were activated.

LAS Product Activation 1

Click View details across the activations to see the granular details.

LAS Product Activation 2

DeploymentId: The deployment ID

InstanceId: The Scout Server instance id

Hostname: The Scout Server host name

Scout Server Telemetry information

License Activation Service