FIPS support

You can run Workspace Environment Management (WEM) in a FIPS environment. The following configurations in WEM relate to FIPS:

  • Printer credentials in Administration console > Actions > Printers:

    Printer credentials

  • Network drive credentials in Administration console > Actions > Network Drives:

    Network drive credentials

  • User DSN credentials in Administration console > Actions > User DSN:

    User DSN credentials

  • SMTP credentials in Administration console > Advanced Settings > UI Agent Personalization > Helpdesk Options:

    SMTP credentials

  • Unlock password settings in Administration console > Transformer Settings > General > General Settings:

    Unlock password settings

  • Auto logon credentials in Administration console > Transformer Settings > Advanced > Logon/Logoff & Power Settings:

    Auto logon credentials

Be aware of the following consideration when running WEM in a FIPS environment.

  • You cannot restore to your WEM environment the following items if they are exported from a WEM 2003 or earlier environment.

    • Actions (printers, network drives, user DSN) and action groups containing those actions
    • Settings (agent configuration settings and transformer settings)
    • Configuration sets

Upgrade considerations

If you want to run WEM in FIPS mode, be aware of the following considerations before upgrading the WEM infrastructure services and administration console:

  • If you have WEM 2006 or later running in your environment, you can first upgrade to 2109 and then switch to FIPS mode or the opposite way.

  • If you have WEM 2003 or earlier running in your environment, you must first upgrade to 2109 and then switch to FIPS mode.

Agent considerations

To run the WEM agent in a FIPS environment, make sure that the version of the agent is 2006 or later.

FIPS support