Provide users with Remote PC Access

May 11, 2018

Using Remote PC Access, desktop users can securely access resources on the office PC while experiencing the benefits of Citrix HDX technology.

Note: Remote PC Access is valid only for XenDesktop licenses.

  1. To use the Remote PC Access power management feature (also known as Remote PC Access Wake on LAN), complete the configuration tasks on the PCs and on Microsoft System Center Configuration Manager (ConfigMgr) before creating the Remote PC Access deployment in Studio. See Configuration Manager and Remote PC Access Wake on LAN for details.

  2. When creating the initial Remote PC Access deployment, you can enable or disable power management for the machines in the default Remote PC Access Machine Catalog. If you enable power management, specify ConfigMgr connection information. Then specify users and machine accounts. See Create a Site for more information. Creating a Remote PC deployment does not prevent VDI use of the Site in the future.

    Creating a Remote PC Access deployment creates a default machine catalog named “Remote PC Access Machines” and a default delivery group named “Remote PC Access Desktops.”

  3. When creating another machine catalog for use with Remote PC Access:

    • Operating System: Select Remote PC Access, and choose a power management connection. You can also choose not to use power management. If there are no configured power management connections, you can add one after you finish the machine catalog creation wizard (connection type = Microsoft Configuration Manager Wake on LAN), and then edit the machine catalog, specifying that new connection.
    • Machine Accounts: You can select from the machine accounts or Organizational Units (OUs) displayed, or add machine accounts and OUs.
  4. Install the VDA on the office PC used for local and remote access. Typically, you deploy the VDA automatically using your package management software; however, for proof-of-concept or small deployments, you can install the VDA manually on each office PC.

    After the VDA is installed, the next domain user that logs on to a console session (locally or through RDP) on the office PC is automatically assigned to the Remote PC desktop. If additional domain users log on to a console session, they are also added to the desktop user list, subject to any restrictions you have configured.

    Note: To use RDP connections outside of your XenApp or XenDesktop environment, you must add users or groups to the Direct Access Users group.

  5. Instruct users to download and install Citrix Receiver onto each client device they will use to access the office PC remotely. Citrix Receiver is available from http://www.citrix.com or the application distribution systems for supported mobile devices.

You can edit a power management connection to configure advanced settings. You can enable:

  • Wake-up proxy delivered by ConfigMgr.
  • Wake on LAN (magic) packets. If you enable Wake on LAN packets, you can select a Wake on LAN transmission method: subnet-directed broadcasts or Unicast.

The PC uses AMT power commands (if they are supported), plus any of the enabled advanced settings. If the PC does not use AMT power commands, it uses the advanced settings.

Troubleshooting

The Delivery Controller writes the following diagnostic information about Remote PC Access to the Windows Application Event log. Informational messages are not throttled. Error messages are throttled by discarding duplicate messages.

  • 3300 (informational) - Machine added to catalog
  • 3301 (informational) - Machine added to delivery group
  • 3302 (informational) - Machine assigned to user
  • 3303 (error) - Exception

When power management for Remote PC Access is enabled, subnet-directed broadcasts might fail to start machines that are located on a different subnet from the Controller. If you need power management across subnets using subnet-directed broadcasts, and AMT support is not available, try the Wake-up proxy or Unicast method (ensure those settings are enabled in the advanced properties for the power management connection).

Provide users with Remote PC Access

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