Request files

July 17, 2023

Contributed by:

The following steps explain how to request a file(s) using ShareFile for Windows.

Navigate to and open the ShareFile (S:) drive in Windows Explorer.
Right-click in the folder you want the requested file to load then select Request.

The Request files popup displays.
Select either Request files - Get a link or Request Files- Send to specific people.

Request files - Get a link

Open file in ShareFile for Windows screen

Select Get a link.

The Get a link popup displays.
Select Copy under the options offered.

The Link copied to your clipboard message displays briefly.
Use the copied link to share with your email or another communication app.

Request files - Send to specific people

Open file in ShareFile for Windows screen

Select Send to specific people.

The Send to specific people message window displays.
Select Edit options to review and set the following options:
- Access options:
  - Access expires - select from various expiration settings for recipients.
  - Check box for Require recipients to sign in.
- Notifications:
  - Check box for Notify me when files are uploaded.
  - Check box for Send me a copy of this email.
Select Save.

Complete the Send to specific people screen.
Type in the email address of the recipient in the To text box.
Though the Subject is prefilled, you can type in replacement text.
Type in a message if necessary.
Select the Remember subject and message check box if wanted.
Select Request.

The Request is sent.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

Was this helpful

Request files

July 17, 2023

Contributed by:

July 17, 2023

Contributed by:

Request files

Request files - Get a link

Request files - Send to specific people

In this article