Administrators and help-desk personnel can monitor XenApp and XenDesktop Sites using a variety of features and tools. Using these tools, you can monitor
- User sessions and session use
- Logon performance
- Connections and machines, including failures
- Load evaluation
- Historical trends
Director is a real-time web tool that you can use to monitor and troubleshoot, and to perform support tasks for end users.
For details, see the Director articles.
Session Recording allows you to record the on-screen activity of any user’s session, over any type of connection, from any server running XenApp subject to corporate policy and regulatory compliance. Session Recording records, catalogs, and archives sessions for retrieval and playback.
Session Recording uses flexible policies to trigger recordings of application sessions automatically. This enables IT to monitor and examine user activity of applications — such as financial operations and healthcare patient information systems — supporting internal controls for regulatory compliance and security monitoring. Similarly, Session Recording also aids in technical support by speeding problem identification and time-to-resolution.
For details, see the Session Recording articles.
Configuration Logging is a feature that allows administrators to keep track of administrative changes to a Site. Configuration Logging can help administrators diagnose and troubleshoot problems after configuration changes are made, assist change management and track configurations, and report administration activity.
You can view and generate reports about logged information from Studio. You can also view logged items in Director with the Trend View interface to provide notifications of configuration changes. This feature is useful for administrators who do not have access to Studio.
The Trends View gives historical data of configuration changes over a period of time so administrators can assess what changes were made to the Site, when they were made, and who made them to find the cause of an issue. This view sorts configuration information into three categories.
- Connection Failures
- Failed Desktop Machines
- Failed Server Machines
For details about how to enable and configure Configuration Logging, see the Configuration Logging article. The Director articles describe how to view logged information from that tool.
XenApp and XenDesktop services log events that occur. Event logs can be used to monitor and troubleshoot operations.
For details, see the Event logs article. Individual feature articles might also contain event information.