Self-service search for Access Control

Use the self-service search to get insight into the access details of the Citrix Cloud users in your enterprise. Access details such as url category, content category, browsers, devices are displayed for the users who have used the Citrix Access Control service.

For more information on the search functionalities, see Self-service search.

Select the Access Control data source

To view the events, select Access Control from the list, select the time period, and then click Search.

Select access data

On the self-service search page, use the facets and the search box to filter the events.

Access overview page

Select the facets to filter events

Use the following facets that are associated to the Access Control data source.

Access facets

  • Reputation- Search events based on the URL reputations such as clean, malicious, dangerous, or unknown websites.

  • Action- Search events based on the actions taken on users’ applications such as allow, block, and redirect.

  • Location- Search events based on the users’ access locations.

  • Category Group- Search events based on the categories of URL accessed such as adult, business, industry, computing.

  • Content Category- Search events based on the categories of contents accessed such as application, image, and text.

  • Request- Search events based on the HTTP methods such as GET, POST, PUT, DELETE.

  • Response- Search events based on the HTTP response.

  • Browser- Search events based on the browsers used by the users.

  • Device- Search events based on the devices used such as Android phones, iPhones, MacBook.

  • Operating System- Search events based on the operating systems installed on the devices.

For example, you want to view the users whose access are blocked in the last one month. Select BLOCK in the Action facet. Select the time period and click Search. The search page displays the corresponding events.

Access facet selects

Specify search query to filter events

When you place your cursor in the search box, you get the list of search suggestions for the Access Control data source. Use the search suggestions to specify your query and filter the events.

Access dimension list

You can also use operators in your search queries to narrow the focus of your search. For more information on the valid operators, see Use search query in the search box to filter events.

For example, you want to view the test domains where data download is more than 2,000 Bytes. You need to specify your search query as follows:

  1. Enter “do” in the search box to get the related suggestions.

    Access search query 2

  2. Click Domain, the equal sign, and then specify the value “test”.

    Access search query 3

    Access search query 4

  3. Use the AND and > operators, and the download value to complete your search query.

    Access search query 5

  4. Select the time period and click Search to view the events based on your search query.