Set repeated email notifications for events

June 24, 2020

Contributed by: R C

To ensure that all critical events are addressed and no important email notifications are missed, you can opt to send repeated email notifications for event rules that meet the criteria you’ve selected. For example, if you’ve created an event rule for instances that involve disk failures, and you want to be notified until the issue is resolved, you can opt to receive repeated email notifications about those events.

These email notifications are sent repeatedly, at pre-defined intervals, until the recipient acknowledges having seen the notification or the event rule is cleared.

Note

Events can only be cleared automatically if there is an equivalent “clear” trap set and sent from your Citrix ADC instance.

To clear an event manually, you can do the following:

Navigate to Networks > Events > Event Summary, choose a Category and select an event in the category and click Clear.

Or, navigate to Networks > Events > Event Messages. Choose an instance type and then, select an event from the grid below and click Clear.

To set repeated email notifications from Citrix ADM:

In Citrix ADM, navigate to Networks > Events > Rules, and click Add to create a rule.
On the Create Rule page, set the rule parameters.
Under Event Rule Actions, click Add Action. Then, select Send e-mail Action from the Action Type drop-down list and select an Email Distribution List.
You can also add a customized subject line and user message, and upload an attachment to your email when an incoming event matches the configured rule.
Select the Repeat Email Notification until the event is cleared check box.

The official version of this content is in English. Some of the Citrix documentation content is machine translated for your convenience only. Citrix has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Citrix product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Citrix, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Citrix will not be held responsible for any damage or issues that may arise from using machine-translated content.

Set repeated email notifications for events

June 24, 2020

Contributed by: R C

Set repeated email notifications for events

Set repeated email notifications for events

In this article