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Set repeated email notifications for events

August 23, 2018
Contributed by:  M C

To ensure that all critical events are addressed and no important email notifications are missed, you can opt to send repeated email notifications for event rules that meet the criteria you’ve selected. For example, if you’ve created an event rule for instances that involve disk failures, and you want to be notified until the issue is resolved, you can opt to receive repeated email notifications about those events.

These email notifications are sent repeatedly, at pre-defined intervals, until the recipient acknowledges having seen the notification or the event rule is cleared.

Note

Events can only be cleared automatically if there is an equivalent “clear” trap set and sent from your Citrix ADC instance.

To clear an event manually, you can do the following:

  • Navigate to Networks > Events > Event Summary, choose a Category and select an event in the category and click Clear.
  • Or, navigate to Networks > Events > Event Messages. Choose an instance type and then, select an event from the grid below and click Clear.

To set repeated email notifications from Citrix ADM:

  1. In Citrix ADM, navigate to Networks > Events > Rules, and click Add to create a rule.

  2. On the Create Rule page, set the rule parameters.

  3. Under Event Rule Actions, click Add Action. Then, select Send e-mail Action from the Action Type drop-down list and select an Email Distribution List.

  4. You can also add a customized subject line and user message, and upload an attachment to your email when an incoming event matches the configured rule.

  5. Select the Repeat Email Notification until the event is cleared check box.

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Set repeated email notifications for events

August 23, 2018
Contributed by:  M C

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