Cloud service license usage and reporting for Citrix Service Providers
License Usage Insights automatically aggregates cloud service usage to provide a complete view across all single-tenant customers and multitenant partners. You can also export these details for a given month to a CSV file for further analysis.
Single-tenant license usage is available for Citrix DaaS Premium (formerly Virtual Apps Premium and Virtual Apps and Desktops Premium).
Multitenant license usage is available for the following services:
- Citrix DaaS (formerly Virtual Apps and Desktops service)
- Citrix DaaS Standard for Azure (formerly Virtual Apps and Desktops Standard for Azure)
License Usage Insights provides the following breakdown for single tenant and multitenant usage for Citrix Service Providers (CSP):
- At-a-glance summary grouped by tenant type that includes the total number of customers and the total number of purchased licenses, users, and overassigned licenses across all customers.
- Usage summary for each customer or partner that includes the percentage of total licenses in use, total purchased licenses, users, and number of overassigned licenses.
For multitenant services, you can expand the usage summary to view the customers, OrgID, and total users associated with each partner.
In some cases, a tenant customer might be listed as “Not Linked.” This state can occur when users from that tenant access a cloud service through the CSP’s workspace URL, rather than the tenant workspace URL.
When the tenant user accesses the service through the tenant workspace URL, Citrix Cloud counts the user as belonging to the tenant and the “Not Linked” message is removed.
View and export monthly usage
At any time, you can view license usage from previous months for all customers and partners. You can also export this data to a CSV file for further analysis. For Citrix DaaS Standard for Azure, you can also export monthly consumption data.
From the product menu, select the cloud service you want to view.
For Citrix DaaS, select the month and year you want to view and select Export.
For Citrix DaaS Standard for Azure, select the month and year you want to view and then select Export licensing data or Export consumption data.