Product Documentation

Citrix Files for Outlook

About

Citrix Files for Outlook allows you to bypass file size restrictions and add security to your attachments or emails by sending them through Citrix Files. You can provide a secure file upload request for co-workers, customers, and partners directly in your email.

Be notified whenever someone accesses a file or sends you a file so you are always aware of what is going and can take action. You can also set different security and access levels on a file-by-file basis for greater control.

Download Citrix Files for Outlook at Citrix Downloads.

What’s new

What’s new in 6.3.1

This release addresses a number of issues that help to improve overall performance and stability.

What’s new in 6.3

Upgrades to cloud connectors

If you already have a personal cloud connector linked to your account, you are no longer prompted to log on.

You can now share a file from a personal cloud connector that you have selected as a Favorite.

You can now use single sign-on to log on to on-prem enterprise connectors (CIFS and SharePoint) when using Citrix Workspace app.

What’s new in 6.2

Improved error messaging

Error messaging is improved when storage limit is exceeded. To bypass the error message, users need to delete unneeded items from their account and try again.

Add-in Express updates

Citrix Files for Outlook has been updated to Add-in Express for Office v. 9.1 to improve performance.

Fixed issues

Fixed issues in 6.3.1

  • Recipients might not be able to access shares that require logon. [SFOLP-1051]

Fixed issues in 6.3

  • When logging out from Citrix Workspace app, Citrix Files for Outlook might remain logged in. [SFOLP-1020]
  • Citrix Files for Outlook might prompt to log on frequently. [SFOLP-1025]
  • Attachments might auto-convert even if you are not logged on. [SFOLP-1046]
  • Launching Microsoft Outlook after 15 minutes in a Citrix Virtual App or Citrix Virtual Desktop session would prompt for logon instead of using single sign-on. [SFOLP-1048]
  • Top-level personal cloud connector folders can be selected to share. [SFOLP-1092]
  • When personal cloud connectors are not configured, an empty logon page appears. [SFOLP-1093]
  • Some settings are preserved after tokens have expired and a different user has logged on. [SFOLP-1128]

Fixed issues in 6.2

  • Items might fail to attach if the email is saved as a draft. [SFOLP-984]
  • The Custom Settings dialog might appear at the bottom of the screen. [SFOLP-990]
  • The Citrix Attachments banner might appear outside of an email window. [SFOLP-1006]
  • Special characters might not be allowed in email addresses. [SFOLP-1014]
  • When using the per-machine install option, a “Browser out of date” prompt might appear after entering a subdomain. [SFOLP-1018]

Known issues

Known issues in 6.3.1

No new issues have been observed in this release.

Known issues in 6.3

No new issues have been observed in this release.

Known issues in 6.2

No new issues have been observed in this release.

System requirements

OS requirements

  • Windows 7 or later

.NET requirements

  • Microsoft .NET Framework 4.6 or later

Microsoft Outlook version requirements

  • Microsoft Outlook 2007, 2010, 2013, 2016, 2019 (32-bit and 64-bit).
  • Office 365 plans that include full, installed Office applications.

Note:

The local version of the plug-in is not compatible with Microsoft Outlook Express, Outlook for Mac or web-based Outlook.

Citrix Content Collaboration requirements

  • User must be an Employee user on the account.

Citrix Files for Outlook