PoPs for Japan region
For Japan customers, we recommend the following configuration:
-
*.*.nssvc.jp(including all sub-domains)
If you have not enabled all the sub-domains, we recommend the following configurations (less preferred):
-
*.g.nssvc.jp -
*.c.nssvc.jp
Note:
Using the recommended addresses ensures continued operation of Citrix Gateway service as Citrix adds and retires addresses to enhance performance and availability.
We recommend you to configure firewalls and Secure Web Gateways according to Service connectivity requirements.
If DNS forwarders are configured to allow recursive DNS resolution for specific domains, you must include
*.akadns.netin the allowed list. This configuration enables the Citrix Cloud Connector, client, or VDA to connect to the Citrix Gateway service. Complete this configuration before July 15, 2025 to ensure continued operation of the Citrix Gateway service.
Global FQDNs with defined set of PoPs
| Type | FQDN | Purpose |
|---|---|---|
| Global
|
|
Global FQDN |
|
Global FQDN including service continuity feature | |
| Global | reg.c.nssvc.jp | Connectors/VDA to register to Citrix Cloud |
PoP FQDNs
| PoP code | PoP FQDN | Cloud service provider | Country | Location |
|---|---|---|---|---|
| azjpc-jp-w | azjpc-jp-w-rdvz.g.nssvc.jp | Azure | Japan | Osaka |
| awsjpc-jp-e | awsjpc-jp-e-rdvz.g.nssvc.jp | AWS | Japan | Tokyo |