Citrix SD-WAN Platforms

Citrix SD-WAN 110 Standard Edition Appliances

The Citrix SD-WAN 110 SE platform is a branch side appliance that can be deployed in micro and small branch offices/ remote sites/ retail stores, and temporary worksites. A single box-in-branch solution helps to reduce the hardware footprint and eases branch deployment.

The Citrix SD-WAN 110-SE appliance is a desktop form factor appliance. This appliance has 2-core processor with 4 GB memory and 32 GB of storage (SATA-DOM drive).

The Citrix Compliance Regulatory models are:

  • SD-WAN 110
  • SD-WAN 110-LTE-WiFi
  • SD-WAN 110-WiFi

For more information, see the following:

Note

The 110-SE appliance cannot be configured as an MCN.

To log in to the SD-WAN 110 SE management web interface, use the following credentials.

  • Default administrator user name: admin
  • Default administrator password: The Serial Number of the appliance, found at the bottom of the appliance chassis.

    Note

    On a first time login, you are requested to change the default password to a password of your choice.

Citrix SD-WAN 11.1.0 is the minimum software version required for Citrix SD-WAN 110-SE appliance. Citrix SD-WAN 11.3.0 is the minimum software version that supports Wi-Fi capabilities for Citrix SD-WAN 110-LTE-WiFi and Citrix SD-WAN 110-WiFi-SE model.

SD-WAN 110-SE front panel

LED Description
Ethernet Copper Ports LED Active/Link: Green
  Speed 1000: Orange
  Speed 100: Green
  Speed 10: off
Power LEDs Power on: Solid Green
  Power off: Solid Blue
  Factory Reset: Flashing blue and green (alternatively)
  Software power cycle: Flashing green for ~15 seconds (shutdown time) and then flashing blue for ~25 seconds and then solid green

SD-WAN 110-SE back panel

Note

Port 1/1 is the default LAN port and port 1/2 is the default WAN port. Port 1/3 is disabled. The default LAN IP on port is 192.168.101.1, it also runs a default DHCP server that provides LAN clients with IP address pool starting from 192.168.0.50 to 192.168.0.250.

Port Labels Type Description
1/1, 1/2, and 1/3 Traffic The data ports are used to carry network traffic.
1/4 Management port The management port is used to connect directly to the appliance for system administration functions. You can use this port for initial provisioning of the appliance. From Citrix SD-WAN version 11.1.1 and above you can use the port 1/4 as a data port or a management port per the configuration. For more information, see Configurable Management or Data port.
USB 2 USB ports USB ports
Serial RJ-45/RS-232 An RS232 serial console port.
Power Power button Power OFF state: Press the power button and release it immediately: Power on the appliance.
    Press the power button and hold it for 10+ seconds: Factory resets the appliance. The appliance takes around 7 min for a factory reset.
    Power ON state: Press the power button and release it immediately: Orderly shut down the appliance.
    Press the power button and hold it for 5+ seconds: Force shut down the appliance.
DC 12 V DC Power Supply Refer System Specifications for power supply information.

Citrix SD-WAN 110-LTE-WiFi-SE

The Citrix SD-WAN 110-LTE-WiFi-SE platform is a branch side appliance that can be deployed in micro and small branch offices/Remote sites/ retail stores, and temporary worksites. A single box-in-branch solution helps to reduce the hardware footprint and eases branch deployment.

The Citrix SD-WAN 110-LTE-WiFi-SE appliance is a desktop form factor appliance. This appliance has 2-core processor with 4 GB memory and 32 GB of storage (SATA-DOM drive).

Note

  • The Citrix SD-WAN 110-LTE-WiFi-SE appliance cannot be configured as an MCN.

  • As of March 10,2020, the appliance is shipped as Wi-Fi Ready. The Wi-Fi access point functionality can be used with Citrix SD-WAN software version 11.3.0 or higher.
  • The Citrix SD-WAN 110-LTE-WiFi-SE appliance can be configured as an access point using SD-WAN Orchestrator. For more details, see Wi-Fi Access Point.

The following figure shows the front panel of the 110-LTE-WiFi-SE appliance.

110-LTE-WiFi-SE front

LED Description
Ethernet Copper Ports LED Active/Link: Green
  Speed: 1000 Orange
  Speed 100: Green
  Speed 10: off
Power LEDs Power on: Solid Green
  Power off: Solid Blue
  Factory Reset: Flashing blue and green (alternatively)
  Software power cycle: Flashing green for ~15 seconds (shutdown time) and then flashing blue for ~25 seconds and then solid green
Wi-Fi OFF: Not using Wi-Fi
  Flashing green: Wi-Fi is configured but not in use
  Solid green: Wi-Fi is actively used
LTE OFF: No signal
  1 bar: Poor
  2 bar: Fair
  3 bar: Good
  4 bar: Excellent
SIM Card Slots Two Mini (2FF) size SIM slots. Use an adapter to use Micro (3FF) and Nano (4FF) size SIMs. Snap the smaller SIM into the adapter. Order the adapter as an FRU.
  Note: At any given time, only one SIM is active. Power ON the appliance and then insert the SIM card.
LTE LTE antenna male connector

110-LTE-WiFi-SE back

Note

Port 1/1 is the default LAN port and port 1/2 is the default WAN port. Port 1/3 is disabled. The default LAN IP on port 1/1 is 192.168.101.1, it also runs a default DHCP server that provides LAN clients with IP address pool starting from 192.168.0.50 to 192.168.0.250. For LTE appliances, the LTE SIM slot is also the default WAN port. The WAN ports are configured as DHCP clients.

Port Labels Type Description
LTE Antenna male connector Connector for LTE antenna.
1/1, 1/2, and 1/3 Data ports The data ports are used to carry Network traffic.
1/4 Management port The management port is used to connect directly to the appliance for system administration functions. You can use this port for initial provisioning of the appliance. From Citrix SD-WAN version 11.1.1 and above you can use the port 1/4 as a data port or a management port per the configuration. For more information, see Configurable Management or Data port.
USB 2 USB ports USB 2.0 ports
Serial RJ-45/RS-232 An RS232 serial console port
Power Power button Power OFF state: Press the power button and release it immediately: Power on the appliance
    Press the power button and hold it for 10+ seconds: Factory resets the appliance. The appliance takes around 7 min for a factory reset.
    Power ON state: Press the power button and release it immediately: Orderly shut down the appliance.
    Press power button and hold it for 5+ seconds: Force shut down the appliance.
DC 12 V DC Power Supply Refer System Specifications for power supply information.

Citrix SD-WAN 110-WiFi-SE

The Citrix SD-WAN 110-WiFi-SE platform is a branch side appliance that can be deployed in micro and small branch offices/Remote sites/ retail stores, and temporary worksites. It is a single box in branch solution that helps to reduce hardware foot print and eases branch deployment.

The Citrix SD-WAN 110-WiFi-SE appliance is a desktop form factor appliance. This appliance has 2-core processor with 4 GB memory and 32 GB of storage (SATA-DOM drive).

Note

  • The Citrix SD-WAN 110-WiFi-SE appliance cannot be configured as an MCN.
  • The Citrix SD-WAN 110-WiFi-SE appliance can be configured as an access point using SD-WAN Orchestrator. For more details, see Wi-Fi Access Point.

110-WiFi-SE front panel

LED Description
Ethernet Copper Ports LED Active/Link: Green
  Speed: 1000 Orange
  Speed 100: Green
  Speed 10: off
Power LEDs Power on: Solid Green
  Power off: Solid Blue
  Factory Reset: Flashing blue and green (alternatively)
  Software power cycle: Flashing green for ~15 seconds (shutdown time) and then flashing blue for ~25 seconds and then solid green
Wi-Fi OFF: Not using Wi-Fi
  Flashing green: Wi-Fi is configured but not in use
  Solid green: Wi-Fi is actively used

110-WiFi-SE back panel

Note

Port 1/1 is the default LAN port and port 1/2 is the default WAN port. Port 1/3 is disabled. The default LAN IP is 192.168.101.1. The WAN port is configured as a DHCP client.

Port Labels Type Description
1/1, 1/2, and 1/3 Data ports The data ports are used to carry Network traffic.
1/4 Management port The management port is used to connect directly to the appliance for system administration functions. You can use this port for initial provisioning of the appliance. From Citrix SD-WAN version 11.1.1 and above you can use the port 1/4 as a data port or a management port per the configuration. For more information, see Configurable Management or Data port.
USB 2 USB ports USB 2.0 ports
Serial RJ-45/RS-232 An RS232 serial console port
Power Power button Power OFF state: Press the power button and release it immediately: Power on the appliance
    Press the power button and hold it for 10+ seconds: Factory resets the appliance. The appliance takes around 7 min for a factory reset.
    Power ON state: Press the power button and release it immediately: Orderly shut down the appliance.
    Press power button and hold it for 5+ seconds: Force shut down the appliance.
DC 12 V DC Power Supply Refer System Specifications for power supply information.

Mounting the SD-WAN 110 SE appliance

The Citrix SD-WAN 110-SE appliance can be installed in the following installation modes:

  • Desktop mount
  • Wall mount
  • Rack mount

Desktop mount

The Citrix SD-WAN 110-SE appliance can be desktop mounted using the rubber feet shipped in the appliance package.

Wall mount the appliance

The Citrix SD-WAN 110-SE appliance can be wall mounted by placing and adjusting the appliance screw slots on the wall screws.

110 SE appliance mounting1

Use two wall mount screws with the following dimensions:

  • Screw Length: 12 mm
  • Screw out of wall: 5.5 mm
  • Screw head: ∅6.0 mm ~ ∅7.5 mm
  • Screw body: 3.5 mm

110 SE appliance mounting2

Rack mount the appliance

  1. Fix the shelf to the rack with the provided screws.
  2. Install the chassis. Place the appliance screw slots on the positioning screws on the shelf and slide it, to lock it into position.

    110 SE appliance mounting3

  3. Install the chassis fix bracket to hold the appliance in position. Place the chassis fix bracket on the slot and fix it with a screw.

    110 SE appliance mounting4

  4. Install the power adapter. Place the power adapter on the adapter slot.

    110 SE appliance mounting5

  5. Install the adapter fix bracket to hold the power adapter in position. Place the adapter fix bracket on the slot and fix it with a screw.

    110 SE appliance mounting6

Installing the LTE antennas

To use the Citrix SD-WAN 110-LTE-WiFi-SE appliance as an LTE modem, install the antennas to the appliance. The antennas are included in the appliance package. The Citrix SD-WAN 110-LTE-WiFi-SE appliance has two SMA coax male connectors at the front and rear of the appliances. The antennas have independent rotating SMA female connectors.

Note

Ensure that both the LTE antennas are installed for better LTE cellular connectivity.

To install the antennas to the appliance:

  1. Place the antenna SMA coax connector (F) on the appliance SMA coax connector (M) and rotate the antenna connector clockwise, until the connector is tight.

    Note

    The recommended torque is 0.20–0.28 newton meters (N m)

    Connecting antenna

  2. Adjust the antenna orientation and direction.

    Adjusting antenna

  3. Similarly connect the other antenna to the rear SMA coax connector (M) of the appliance.

For more information on configuring the LTE functionality using the GUI and CLI, see Configure LTE functionality on 110 SE LTE appliance.

Summary of hardware specifications

Specifications 110-SE, 110-LTE-WiFi-SE, and 110-WiFi-SE
Regulatory Model Number SD-WAN 110, SD-WAN 110-LTE-WiFi, SD-WAN 110-WiFi
Memory 4 GB
Non-Volatile Storage 32 GB
LTE 3G, 4G. For Citrix SD-WAN 110-LTE-WiFi-SE appliance only.
LAN Ports 4x GbE RJ45
USB 2.0 2
SIM Slot X2 2FF. Adaptors for 3FF and 4FF to be ordered as an FRU. For Citrix SD-WAN 110-LTE-WiFi-SE appliance only.
LTE Module Quectel EG25-G. For Citrix SD-WAN 110-LTE-WiFi-SE appliance only.
Power Supply Ratings  
Power Supplies Single (External)
Input Voltage / Frequency Ranges (normal) 100–240 VAC, 50–60 Hz
Input Current 0.6 A
Wattage (max) 24 W
Appliance Ratings  
Input Voltage 12 VDC
Input current 2.0 A
Wattage (typical) 10 W
Wattage (max) 15.5 W
Thermal Dissipation  
Airflow (front to rear) n/a: fan-less
Typical Heat Dissipation 34BTU
Max Heat Dissipation 53BTU
Mechanical  
Package Weight (kg) 0.9 kg
Package Dimensions 38.5 cm L x 25.4 cm W x 9.01 cm H
System Weight (kg) 0.62 kg
System Dimensions 21.59 cm L x 15.87 cm W x 3.81 cm H
Environmental and Regulatory  
Operating Temperature 0–40 degree C
Humidity Range 5–90%, Non-condensing
Industry Standards GCF, PTCRB, Wi-Fi CERTIFIED™
Safety Certifications CB, UL
Regulatory Compliance CE, FCC, ISED (IC), RCM, VCCI & MIC, Anatel, BTK, BSMI & NCC (Taiwan), CITC, CCC, ENACOM, ICASA, IFT, SRRC, WPC, DWLFM & TRA (Bahrain), TRA (UAE), SUBTEL, SDPPI, CAK, MCINET, NCC (Nigeria), CRA
Environmental Compliance RoHS 3, WEEE, REACH

EG25-G TX (Transmit) output power (dBm) for Quectel EG25-G (LTE)

Frequency Maximum Value (in dBm)
WCDMA B1/B2/B4/B5/B6/B8/B19 24+1/-3dB
LTE-FDD B1/B2/B3/B4/B5/B7/B8/B12/B13/B18/B19/B20/B25/B26/B28 23+/-2dB
LTE-TDD B38/B39/B40/B41 23+/-2dB

EG25-G RX receiving sensitivity (dBm) for Quectel EG25-G (LTE)

Frequency Primary (in dBm)
WCDMA B1 -108.2
WCDMA B2 -109.5
WCDMA B4 -108.5
WCDMA B5 -109.2
WCDMA B6 -109
WCDMA B8 -109.5
WCDMA B19 -109
LTE-FDD B1 (10M) -97.3
LTE-FDD B2 (10M) -98
LTE-FDD B3 (10M) -97.5
LTE-FDD B4 (10M) -97.8
LTE-FDD B5 (10M) -98
LTE-FDD B7 (10M) -97.3
LTE-FDD B8 (10M) -98
LTE-FDD B12 (10M) -98
LTE-FDD B13 (10M) -98
LTE-FDD B18 (10M) -98
LTE-FDD B19 (10M) -98
LTE-FDD B20 (10M) -98
LTE-FDD B25 (10M) -98
LTE-FDD B26 (10M) -98
LTE-FDD B28 (10M) -98.1

Antenna gain for Quectel EG25-G (LTE)

Ethertronics LTE antenna 1004112-C003      
Part No. 1004112 - Broadband External LTE / Cellular antenna      
Frequency 690–960 1710–2220 2500–2700
Peak Gain 1.18 dBi 4.5 dBi 4.0 dBi

Wireless WAN (LTE) Specifications

Specifications 110-SE and 110-LTE-WiFi-SE
Modem Quectel EG25-G
Geography Global
LTE Category Cat4 (Theoretical 150 Mbps DL; 50 Mbps UL)
Carrier Aggregation No
SIM Slots 2 (only 1 active)
LTE Bands B1/B2/B3/B4/B5/B7/B8/B12/B13/B18/B19/B20/B25/B26/B28/B38/B39/B40/B41
Output Power Class 3 (23 dBm±2 dB)
Theoretical Speeds 150 Mbps downlink/50Mbps uplink

Wireless LAN (Wi-Fi) Specifications

Wi-Fi capabilities   110-WiFi-SE and 110-LTE-WiFi Antenna peak gain
Wi-Fi standards   802.11 a/b/g/n/ac  
Frequency bands*   2412 MHz, 2417 MHz, 2422 MHz, 2427 MHz, 2432 MHz, 2437 MHz, 2442 MHz, 2447 MHz, 2452 MHz, 2457 MHz, 2462 MHz, 2467 MHz, 2472 MHz 2.6 dBi
  Channel width: 20 MHz 5180 MHz, 5200 MHz, 5220 MHz, 5240 MHz, 5745 MHz, 5765 MHz, 5785 MHz, 5805 MHz, 5825 MHz 5.0 dBi
  Channel width: 40 MHz 5190 MHz, 5230 MHz, 5755 MHz, 5795 MHz 5.0 dBi
  Channel width: 20 MHz 5180 MHz, 5200 MHz, 5220 MHz, 5240 MHz, 5745 MHz, 5765 MHz, 5785 MHz, 5805 MHz, 5825 MHz 5.0 dBi
  Channel width: 80 MHz 5210 MHz, 5775 MHz 5.0 dBi
Max simultaneous SSIDs   4  

*- Some frequency bands/channels and channel widths are not available for some countries, depending on the supported bands per country. Output power of the device is configured to operate within the regulatory limit set by the host country/domain.

The Wi-Fi CERTIFIED™ Logo is a certification mark of Wi-Fi Alliance®.

Troubleshooting Citrix SD-WAN 110 SE network issue

The Citrix SD-WAN 110 SE appliance fails to establish network connectivity under the following conditions.

  • Appliance is managed by SD-WAN Orchestrator and/or brought up by zero touch deployment (ZTD).
  • Appliance is in factory state and ZTD/SD-WAN Orchestrator agents are not installed.
  • Appliance time (CMOS or hardware) is ahead of the actual time.
  • Appliance time is set backwards by the NTP daemon before download/installation of the ZTD/SD-WAN Orchestrator agents.

Workaround

After initial installation (or after resetting the unit to its original factory configuration), the end-user installing SD-WAN 110 must verify that the appliance is successfully connected to the organizational network. The end-user must be provided with organization-specific instructions along with the appliance (for example, dial tone on the VoIP phone) to verify network connectivity. If the appliance does not connect to the network, the end-user can follow the instructions provided below:

  1. Leave the appliance powered on and wait for 30 minutes or longer.
  2. Briefly but firmly press the Power button (1–2 seconds) to shut it down.
  3. After the lights on the appliance go dark, press the Power button again to turn the appliance back on. The SD-WAN 110 appliance now restarts and connects to the network.