Configure hint through the Citrix Endpoint Management™ console

An administrator can configure a hint on the Secure Hub sign-in page for devices with the enrollment mode set to Two Factor. You can configure a hint in one of the following ways:

• Configure hint as text
• Configure hint text with webpage link

Configure hint as text

To configure a hint text, perform the following steps:

1. Sign in to the Citrix Endpoint Management console using administrator credentials.
2. Navigate to Settings > Client Properties, and click Add New Client Property.
3. From the Key drop-down list, select Custom Key.
4. In the Key field, enter enrollment.twofactor.token.hint.
5. In the Value field, you can provide text that displays as a hint on the sign-in page. The hint guides the users to locate the PIN for two-factor authentication.
6. In the Name field, enter enrollment.twofactor.token.hint.

7. In the Description field, you can provide remarks about the hint you configured, which will be helpful for your future reference.

   

8. Click Save.

The hint text appears on the sign-in page once you complete the configuration.

Configure hint text with webpage link

You can configure a webpage with detailed information about accessing the PIN. Later, provide the webpage link as a hyperlink in the hint text. When a user clicks the hint on the sign-in page, Secure Hub opens an embedded browser and navigates to the webpage that you already configured.

To configure hint text with a webpage link, first, you need to configure the hint text as explained in the Configure hint as text article. Once completed, continue with the following steps:

1. Sign in to the Citrix Endpoint Management console using administrator credentials.
2. Navigate to Settings > Client Properties, and click Add New Client Property.
3. From the Key drop-down list, select Custom Key.
4. In the Key field, enter enrollment.twofactor.token.hint.url.
5. In the Value field, enter the webpage URL that you configured.
6. In the Name field, enter enrollment.twofactor.token.hint.url.

7. In the Description field, you can provide remarks about the hint you configured, which will be helpful for your future reference.

   Note:

   When a user clicks the hint link, a webpage appears in an embedded browser.

   

8. Click Save.

Once you complete the configuration, the hint text with the webpage link appears on the sign-in page.