Known and fixed issues

Last published : Oct 12, 2026
Citrix® supports upgrades from the last two versions of the mobile productivity apps.

Secure Hub for iOS 26.8.1

Fixed issues

  • When launching HDX apps from Secure Hub for iOS through the Citrix Workspace app, the apps might fail to launch.

Known issues

There are no known issues in this release.

Secure Hub for Android 26.8.0

Fixed issues

  • In the Android Enterprise Restrictions policy, configuring a specific system app whitelist might override the All# setting and re-hide already-whitelisted system apps.
  • On Android Enterprise kiosk (COSU) devices, the device lock PIN that Secure Hub applied when a device left a geofence perimeter might not be removed after the device returned to the permitted area. As a result, the device keeps prompting for the PIN, and an administrator has to retrieve it from the console and unlock the device manually.
  • On devices running Android 16 and Android 17, including Samsung devices running One UI 8.5, the device might remain in lock task (kiosk) mode after fully managed device or dedicated device enrollment completes. As a result, users cannot leave the Secure Hub screen, enrollment appears to be incomplete, and the device has to be restarted.

Known issues

There are no known issues in this release.

Secure Hub for iOS 26.8.0

Fixed issues

  • When calling Microsoft Authentication Library (MSAL) signout, Secure Hub might crash due to a race condition or deadlock.
  • Secure Mail and Secure Web might fail on first-time use when the mam-app-data-sharing feature flag is enabled.
  • On DEP devices, the MDM profile might not be deleted during a selective wipe triggered by secure apps.
  • When users submit feedback from Secure Hub, the feedback might be sent to an outdated support email address.
  • The PIN popup might persist even after the account is deleted.
  • The Send Log button might not respond when tapped.
  • Secure Hub might include the unnecessary NSAppleMusicUsageDescription permission.
  • For tenants with more than 2100 licenses, installing a Volume Purchase Program (VPP) app might redirect users to the App Store instead of installing the app.
  • Secure Hub might crash with a SIGABRT error while loading the shared keychain vault.

Known issues

There are no known issues in this release.

Secure Hub for Android 26.5.0

Fixed issues

Secure Hub auto-discovery might fail when ADS server URLs include an invalid port value.

Known issues

There are no known issues in this release.

Secure Hub for Android 26.2.0

Fixed issues

This version addresses areas that improve overall performance and stability.

Known issues

There are no known issues in this release.

Secure Hub for Android 25.10.0

Fixed issues

Secure Hub reports deployment failure to the CEM server when the required app is not installed to unblock policy deployment.

Known issues

There are no known issues in this release.

Secure Hub for iOS 25.8.0

Fixed issues

  • When you switch the Mobile Application Management (MAM) app data sharing feature flag on and off, some MAM apps might display a popup alert stating "App was removed".
  • When you unenroll Secure Hub, some MAM apps might remain available for use.
  • when you change log settings for MAM apps from Secure Hub, the changes might not be effective.

Known issues

There are no known issues in this release.

Secure Hub for Android 25.7.0

Fixed issues

This version addresses areas that improve overall performance and stability.

Known issues

There are no known issues in this release.

Secure Hub for iOS 25.6.0

Fixed issues

  • When you use the Secure Hub app, you might experience occasional crashes or receive the following error message when accessing the store, even after several retry attempts: “Could not load store. Please try again.”
  • When you use the Device Enrollment Program (DEP) or Return To Service (RTS) in Mobile Device Management (MDM) only mode , the process might not be supported.
  • You might encounter failures during Azure Active Directory (AAD) registration for devices enrolled by on-premises Active Directory.

Known issues

There are no known issues in this release.

Secure Hub for Android 25.4.0

Fixed issues

When a user re-enrolls the same device without first wiping it and deleting it from the CEM console, they can't manually refresh the policy if the service is disabled.

Known issues

There are no known issues in this release.

Secure Hub for iOS 25.1.0

Fixed issues

This version addresses areas that improve overall performance and stability.

Known issues

There are no known issues in this release.

Secure Hub for Android 25.1.0

Fixed issues

This version addresses areas that improve overall performance and stability.

Known issues

There are no known issues in this release.

Secure Hub for iOS 24.11.0

Fixed issues

The iOS devices are prompting users to enter their User Principal Name (UPN) when opening Secure Hub, despite the devices already being enrolled in the Device Enrollment Program (DEP).

Known issues

There are no known issues in this release.

Secure Hub for Android 24.10.0

Fixed issues

There are no fixed issues in this release.

Known issues

There are no known issues in this release.

Secure Hub for iOS 24.9.0

Fixed issues

There are no fixed issues in this release.

Known issues

There are no known issues in this release.

Secure Hub for Android 24.8.0

Fixed issues

There are no fixed issues in this release.

Known issues

There are no known issues in this release.

Secure Hub for Android 24.6.0

Fixed issues

There are no fixed issues in this release.

Known issues

There are no known issues in this release.

Secure Hub for iOS 24.5.0

Fixed issues

There are no fixed issues in this release.

Known issues

There are no known issues in this release.

Secure Hub for Android 24.3.0

Fixed issues

Users can perform a factory reset on company-owned Android Enterprise devices even when the restriction policy for factory reset is set to NO. This issue occurs when a user relaunches the Secure hub.

Known issues

There are no known issues in this release.

Secure Hub for iOS 24.1.0

Fixed issues

  • When you jailbreak an iOS device with the Palera1n app, the Citrix Endpoint Management™ server doesn't detect the device as jailbroken. As a result, the Endpoint Management server can't factory reset the jailbroken device. In addition, the Endpoint Management server can't clear the jailbroken device entries from the server console.
  • When you use the MAM SDK to manage your iOS apps, the Secure Hub store comes across either one of the following issues:
    • It doesn't notify when an update is available for the apps.
    • It continuously notifies about updates even after the apps are updated.
  • When you use the MAM SDK to manage your iOS apps, the following compliance alert might appear:
"This app has been removed from your account. You can remove it from your device."
The issue occurs when you install both MAM SDK and MDX toolkit on the same iOS device.

Secure Hub for Android 23.12.0

Fixed issues

When the Citrix Gateway credential expires, Secure Hub might not generate a new certificate to connect to the Citrix Gateway server. As a result, Secure Hub fails to start with the following error message.
"An error has occurred in your connection. Try connecting again"

Secure Hub for iOS 23.11.0

Fixed issues

  • The Secure Hub authentication fails on iOS devices, as the Citrix Gateway client certificate doesn't auto-renew when it expires. The issue occurs when the Citrix Gateway uses the TLSv1.3 protocol.
  • When you sign in to Secure Hub through the Citrix Gateway, you might get the following error message:
    "Could not sign on. Incorrect credentials. Ending the session"
    The issue occurs when you enroll your iOS device in Citrix Endpoint Management (CEM) with nFactor.

Secure Hub for Android 23.10.0

Fixed issues

On Android version 11 and later, the Wi-Fi policy on Android Enterprise devices might not deploy. This issue occurs when the domain value isn't specified in the Anonymous field on the Wi-Fi policy.

Known issues

There are no known issues in this release.

Secure Hub for Android 23.9.0

Fixed issues

This release addresses areas that improve overall performance and stability.

Known issues

There are no known issues in this release.

Secure Hub for iOS 23.8.1

Fixed issues

  • When a user tries to enroll the devices using Secure Hub 23.8.0, and the user name is of the format sAMAccount, the process might fail with the following error message:
    "Enrollment Failed, The MAM logged in user does not match enrolled user, please try enroll again."

Known issues

There are no known issues in this release.

Secure Hub for iOS 23.8.0

Fixed issues

  • When you enroll your iOS device in Citrix Endpoint Management (CEM) with nFactor, you might have issues establishing a micro VPN tunnel.

Known issues

There are no known issues in this release.

Known and fixed issues in older versions

For known and fixed issues in older versions of Secure Hub, see History of Secure Hub known and fixed issues.