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Citrix Secure Private Access™
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Session recording control

July 31, 2026
Contributed by: 
C

Session recording records, catalogs, and archives sessions for retrieval and playback.

Session recording offers the following key benefits:

  • Provides flexible policies to trigger recordings of application and desktop sessions automatically.
  • Enables IT personnel to monitor and examine user activity, and supports internal controls for regulatory compliance and security monitoring.
  • Aids technical support by speeding up problem identification and reducing time-to-resolution.

For details, see Benefits.

Supported deployments: Secure Private Access service and hybrid deployments.

Note:

Session recording for web/SaaS apps is not supported for ARM64 deployments.

Supported platforms: Windows

Pre-requisites

  • Citrix Workspace app for Windows 2603.10 or later
  • Endpoint analysis (EPA) version: 26.5.1.7 and later

Configure session recording

  1. Set up Citrix Session Recording service. For details, see Citrix Session Recording service.

  2. Configure session recording in Secure Private Access.

    1. Log in to the Secure Private Access admin console.
    2. Go to Policies > Browser Policies, and then click Create browser policy.
    3. Select Session recording, and then click Manage.

    4. Click Add Rule to add rules for enabling session recording.

      1. Enter the name for the rule and click Next.
      2. Select conditions based on your requirement such as user or group. You can also add conditions such as Geo-location, Network location and Device posture check.
      3. Click Next.

      The policy scope applies to the entire managed profile of the Google Chrome browser.

    5. Click Save.

    The number of rules configured for the session recording policy appears in the Browser Policies > Session recording tab.

View your recordings

You can view your recordings in the same console where you configured the session recording. For details, see View recordings.

What is recorded?

All windows of the user’s work profile are recorded. All windows refer to windows of the user’s work profile in Google Chrome. The following scenarios describe recording behavior:

  • Multiple windows on a single monitor: All windows are recorded.
  • Multiple windows on multiple monitors: All windows are recorded.
  • Windows not in focus: All windows are recorded regardless of whether they are in focus on the user’s screen.
  • Partially visible or covered windows: The entire window is still recorded even if it is partially visible or covered by another app. A window cannot be hidden behind another app to avoid recording.
  • Minimized windows: The recording displays a black rectangle instead of the window content.
  • Anti-screen capture enabled: If anti-screen capture is enabled for the active website in a window, the recording displays a black rectangle instead of the window content.
Session recording control
July 31, 2026
Contributed by: 
C
July 31, 2026
Contributed by: 
C

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