Configure Workspace app using Unified Endpoint Management solutions

Citrix Workspace app for iOS supports admin configuration of the Workspace app using AppConfig-based key-value pairs using Unified Endpoint Management (UEM) solutions.

How to configure

To configure your Workspace Store URL using Unified Endpoint Management solutions, follow these steps:

Note:

For demonstrative purposes, Microsoft Intune is used as the UEM solution in this example. The steps below and UI shown differs depending on your UEM provider.

  1. Sign in to your Unified Endpoint Management (UEM) provider.
  2. Add the Citrix Workspace app that you want to manage by your UEM provider. You can upload the app by using your UEM provider’s portal to enable management by your UEM provider. Alternatively, you can link to the app in the App Store.
  3. Create an app configuration policy for your app.
  4. Add a key and value pair to the XML property list and fill in the following values:

    • key: url
    • value type: String
    • value: your store URL (for example, prodcwa.cloud.com)

    Microsoft Intune MDM store configuration

Limitations

  • If a cloud store is already set up, and the administrator configures a new cloud store, your existing cloud store is deleted. It also deletes any associated data or settings of the existing cloud store. You receive a notification in Citrix Workspace. You must then sign in again so that the new cloud store is added to Citrix Workspace.
    • The above statement only applies to existing cloud stores. If an on-prem store is already configured and the admin configures a new cloud or on-prem store, then the new store is added and no deletion occurs.
  • To apply new configurations, you must force-quit and restart the Citrix Workspace app.

Enhancements to Unified Endpoint Management solutions

Citrix Workspace app for iOS supports a couple more configurations using AppConfig-based key-value pairs to configure the Citrix Workspace app. Previously, administrators could configure Store URLs. Now, administrators can restrict end users to modify Store URLs and control how the app appears.

UEM

The following are the details:

Configuration key Value type Configuration value
url String The store URL. For example, prodcwa.cloud.com
storeType Integer
  • (default) If set to 1, users can view the native or the default store loading. - If set to 2, users can view the store inside a web interface.
restrict_user_store_modification Boolean
  • If set to true, users can’t modify the store (add/delete/edit). - If set to false, users can modify the store. Note: If the flag is set to true, all the existing stores are deleted before adding a UEM -configured store.

Support for configuring device name through UEM

Starting with the 24.3.5 version, Citrix Workspace app for iOS enables administrators to assign and identify device names based on user groups through Unified Endpoint Management (UEM).

To configure the device name using UEM, do the following steps:

Note:

For demonstrative purposes, Microsoft Intune is used as the UEM solution in this example. The steps below and the UI shown differ depending on your UEM provider.

  1. Sign in to your UEM provider.
  2. Add Citrix Workspace app that you want to manage by your UEM provider. You can upload the app by using your UEM provider’s portal to enable management by your UEM provider. Alternatively, you can link to the app in the App Store.
  3. Create an app configuration policy for your app.
  4. Add a key and value pair to the XML property list and fill in the following values:
    • key: deviceName
    • value type: String
    • value: Name of the device (for example, MY_IPHONE_Device)

Device name

Configure Workspace app using Unified Endpoint Management solutions