Session experience

Connection Strength Indicator

Starting with version 24.12.0, Citrix Workspace app for iOS supports the Connection Strength Indicator on the Desktop Viewer toolbar. This feature displays a network strength icon that alerts you of network issues. By clicking the icon, you can view real-time connection statistics for the client, gateway, and VDA, and copy diagnostic information to share with IT for advanced troubleshooting.

Prerequisites:

• To use this feature, enable the enhanced Desktop Viewer toolbar. By default, the enhanced Desktop Viewer toolbar is enabled in Citrix Workspace app iOS version 24.12.0 or higher. This feature is only available in VDA 2405 or later.

• The Supportability Virtual Channel must be enabled on the client side, which is enabled by default in Citrix Workspace app iOS 24.12.0.

Launch of In-Memory ICA solution

Starting with version 24.12.0, Citrix Workspace app for iOS enhances support for in-memory hybrid launches using the Citrix Workspace launcher. This improvement allows for a more efficient and secure user experience, eliminating the need to download ICA files.

Prerequisites:

Citrix Workspace app for iOS 24.12.0 or higher.

Configuration

To launch Citrix Workspace app without downloading an ICA file, follow these steps on your iOS device:

1. Open a supported web browser (Safari, Chrome, or Firefox).
2. Go to your organization’s store URL and sign in using your credentials.
3. On the welcome screen, locate and tap Detect Citrix Workspace app. This initiates the client detection process, which opens the Citrix Workspace app.
4. After detection, return to the browser. You are now on the organization store’s home screen.

You can now directly access and open your apps and desktops from the organization store interface without requiring an ICA file download.

If you skip the client detection during the initial login, then you can navigate from Settings > Install Citrix Workspace App > Client detection.

Limitation:

If client detection fails, the system automatically downloads an ICA file, and the session launches from the downloaded file.

Support for Rapid Scan

Starting with the 24.9.0 version, Citrix Workspace app for iOS supports the Rapid scan feature. You can use this feature to scan multiple documents with an iOS device, and then transfer those scanned documents to a Mac device using the Citrix Workspace app for Mac and iOS.

If you’re signed into Citrix Workspace on both your Mac and iOS device, you can use Rapid Scan to scan documents with your iPhone or iPad. The scanned files are saved on your Mac, and you can also access them remotely from a virtual desktop using Client Drive Mapping. This feature works for both cloud and on-premise stores.

Prerequisites:

• Ensure that both devices are logged into the same Citrix Workspace account.
• Both devices must be connected to the same Wi-Fi network.
• The Citrix Workspace app for Mac must be version 24.9.0 or higher.

How to Use Rapid Scan:

1. Open the Citrix Workspace app on your Mac.

2. Long-press (or right-click) the Citrix Workspace icon in the Dock or menu bar.

   

3. Select Rapid Scan from the menu. A QR code appears on your Mac screen.
4. On your iOS device, go to Settings and tap Rapid Scan.
5. Scan the QR code displayed on your Mac using your iOS device.
6. When the confirmation window appears on your Mac, click Yes to establish the connection. You can now use your iOS device to scan documents.
7. Choose to save the scanned files in PDF or JPEG format.
8. By default, the scanned documents are saved to the Downloads folder on your Mac.
9. After the download is complete, click Open in Finder on your Mac to locate the scanned documents.

Access scanned documents from a Virtual Desktop:

1. Client Drive Mapping (CDM) must be enabled to access your Mac’s storage drives inside the Virtual Desktop. This allows you to transfer files between your Mac and the Virtual Desktop. Please contact your administrator to enable this feature.
2. Once CDM is enabled, your local drives are visible in the Virtual Desktop.
3. When prompted, allow Read & Write permissions to access your local disk from the Virtual Desktop.
4. Navigate to the folder where the scanned documents are stored (the Downloads folder by default) and copy the files to the Virtual Desktop’s storage.

Support for sustainability initiative

Starting with version 24.9.0, users see a prompt to sign out of their desktop session upon closing a virtual desktop. This feature helps conserve energy by signing out from VMs when not needed. Previously, these sessions remained in a disconnected state, leading to unnecessary energy consumption.

When disconnecting from a session without sustainability enabled, users see a prompt with a Disconnect and Don’t ask again option for automatic future disconnects. This default text is localized.

If users disconnect with sustainability enabled, the system prompts them to Log out to help conserve energy. As an administrator, you can customize the sustainability message.

Admins can choose to display the sustainability alert, which includes a leaf icon, and customize the title and prompt message. If the admin doesn’t provide a title or prompt message and turns off the leaf icon while enabling the sustainability feature, a default message appears Disconnect Desktop? Your work remains just as you left it the next time you connect to Managed %@ desktop. The %@ is replaced by the Virtual Desktop app name. These default messages are localized.

Note that messages configured by the admins are not localized, so admins must ensure clarity and accuracy in their text.

For more information on how to enable and customize this feature, see Sustainability initiative from Citrix Workspace app in Citrix Workspace app for Windows documentation.

Enhanced multi-app window management

Starting with version 24.9.0, Citrix Workspace app for iOS now supports seamless multi-app window management for iPads connected to external monitors. This feature enhances multitasking and productivity by allowing native multi-app experiences. It can also be enabled when the iPad device is not connected to external monitors.

With this feature, you can:

• Switch between applications and open a single app in separate windows, enhancing workflow and productivity.
• Use multiple apps in one session while connected to external monitors.

To enable the seamless multi-app, follow these steps:

1. Go to Application Settings > Advanced > Multitasking.
2. Enable Separate Session Window.
3. Enable Multi Windows for Seamless App Session.

Limitation:

• Stage Manager must be enabled on devices and keep it enabled during use.
• You might see a gray overlay after the launch and the HDX session window shows. This happens while the server is starting up. After a couple of seconds/minutes, the users can see the app picture and use it normally.
• This feature is only available on Stage Manager-supported devices such as Apple Silicon chip-equipped iPads.