Migrate to the new (Win32) Citrix Workspace app for Windows
Overview
Starting with Citrix Workspace app 2305.1 for Windows, we’re replacing the MSIX app in the Microsoft Store with the Win32 app. Going forward, the app on the Citrix downloads page and on the Microsoft Store are the same. With this enhancement, the feature parity across both apps is maintained.
Refer to the FAQs to learn the following for the new Citrix Workspace app for Windows on the Microsoft Store:
- First-time usage
- Returning user behavior
- Other important workflow
FAQs
Which app is available for download on the Windows Store going forward for a first-time user?
Going forward, only the Win32 app is discoverable and available for a first-time user.
Is there a migration path for existing users of the MSIX app to move to the Win32 app?
No, unfortunately, Microsoft doesn’t provide a migration option. However, there’s a new version of the MSIX app (2305.1) for these users. Once updated, a banner as per the following screenshots is displayed to the user with a link to download the Win32 app.
Does the new release of the MSIX app as mentioned in the previous question be discoverable by a first-time user for a fresh install?
No, this MSIX app isn’t discoverable and is only available as a Windows Store update for existing users.
Does a user see both the Citrix Workspace apps if they act on the banner shown and install the Win32 app?
No, if the user downloads and installs the Win32 app successfully, Citrix uninstalls the MSIX app automatically.
What happens if the installation of the Win32 app isn’t successful?
If the installation of the Win32 version of the Citrix Workspace app for Windows is unsuccessful, the MSIX app remains installed. Users can continue using it.
What happens if the uninstallation of the MSIX app isn’t successful?
Both apps continue to exist, but users can’t use the MSIX app. Users have to uninstall it by themselves.
Service Continuity (offline access) also shows a banner to the user. How does the UI on Citrix Workspace app respond in case both the banners need to be displayed?
The users can see both the banners as shown in the following screenshot:
What is the difference between Citrix Workspace app for Windows available on the Citrix downloads page and the Citrix Workspace app (Win32 version) available on the Microsoft store?
While both apps have the same features, command line deployment options such as ADDLOCAL, InstallEmbeddedBrowser and so on aren’t supported with the Citrix Workspace app on the Microsoft Store. Refer to this page for a list of all command line options.
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