Install

You can install the CitrixWorkspaceApp.exe installation package using any of the following methods:

  • By a user from Citrix.com or your own download site
    • A first-time user who obtains Citrix Workspace app for Windows from Citrix.com or your own download site can setup an account by entering an email address instead of a server URL. Citrix Workspace app determines the Citrix Gateway or StoreFront server associated with the email address and prompts the user to log on and continue the installation. This feature is referred to as “Email-based account discovery.”

      Note

      • A first-time user is one who does not have Citrix Workspace app for Windows installed on the device.
      • Email-based account discovery for a first-time user does not apply if Citrix Workspace app for Windows is downloaded from a location other than Citrix.com (such as a Workspace for Web site).
  • If your site requires configuration of Citrix Workspace app, use an alternate deployment method.
  • Automatically from Workspace for Web or from a Web Interface login screen.
    • A first-time user can setup an account by entering a server URL or downloading a provisioning (CR) file.
  • Using an Electronic Software Distribution (ESD) tool
    • A first-time user must enter a server URL or open a provisioning file to setup an account.

You need administrator privileges only when using pass-through authentication with Citrix Workspace app for Windows.

Verifying integrity of Citrix Workspace app for Windows

Citrix Workspace app for Windows is digitally-signed. The digital signature is time-stamped. So, the certificate is valid even after the certificate is expired.

Installation with administrator and non-administrator privileges

The following differences exist between installations of Citrix Workspace app for Windows performed by an administrator and those performed by a (non-administrator) user.

  Administrator User
Installation folder C:\Program Files (x86)\Citrix\ICA Client %USERPROFILE%\AppData\Local\Citrix\ICA Client
Installation type Per-system installation Per-user installation

Note

If a user-installed instance of Citrix Workspace app for Windows exists on the system and an administrator installs Citrix Workspace app for Windows on the same system, there will be a conflict. Citrix recommends that you uninstall all user-installed instances of Citrix Workspace app for Windows before installing Citrix Workspace app for Windows as an administrator.

Manual Upgrade to Citrix Workspace app for Windows

For deployments with StoreFront:

  • Best practice for BYOD (Bring Your Own Device) users is to configure the latest versions of Citrix Gateway and StoreFront as described in the documentation for those products on the Product Documentation site. Attach the provisioning file created by StoreFront to an email and inform users how to upgrade and to open the provisioning file after installing Citrix Workspace app for Windows.
  • As an alternative to providing a provisioning file, inform users to enter the Citrix Gateway URL. Or, if you configured email-based account discovery as described in the StoreFront documentation, inform users to enter their email address.
  • Another method is to configure Workspace for Web site as described in the StoreFront documentation and complete the configuration described in Deploy Citrix Workspace for Windows from Citrix Workspace for Web. Inform users how to upgrade Citrix Workspace app for Windows, access the Workspace for Web site, and download the provisioning file from Workspace for Web (click the user name and click Activate).

For deployments with Web Interface

  • Upgrade your Web Interface site with Citrix Workspace app for Windows and complete the configuration described in Deploy Citrix Workspace for Windows from a Web Interface logon screen. Let your users know how to upgrade Citrix Workspace app for Windows. You can, for example, create a download site where users can obtain the renamed Citrix Workspace app for Windows installer.

Considerations when upgrading

For more information about considerations before upgrading Citrix Workspace app for Windows, see the Knowledge Center article CTX135933.