Client app considerations
Administrators use the Client app management to publish settings associated with their StoreFront or Workspace or Gateway URLs. Supported Citrix clients are built to interact with this service. This section outlines the key considerations and best practices to allow Citrix client apps to work with Client app management.
Discovery of a newly managed store
If an administrator has published settings for a Store URL for the first time, the client apps accessing that store needs to discover it has to pull settings from Client app management.
The discovery happens on the following basis:
- New store addition: If a user is adding a store to the client for the first time, discovery is immediate
- Already added store: For an already added store, the client has a 24-hour cadence to check if the store has settings configured via Client app management.
If an immediate discovery is needed for a store, click the Accounts icon within Citrix Workspace app and then click Refresh.
For a discovered store, the cadence for setting pull is shared as follows.
Frequency of fetching updated settings
For an already configured store, Citrix client apps pull settings on the following basis:
- New store addition: Occurs when the store is added.
- Already added store: The settings are fetched as per the following cadence:
| Platform | Maximum time required to update settings |
|---|---|
| Citrix Workspace app for Windows |
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| Citrix Workspace app for Mac |
|
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| Citrix Workspace app for Linux | 6 hours |
| Citrix Workspace app for ChromeOS | 3 hours |
| Citrix Workspace app for HTML5 | 3 hours |
| Citrix Workspace app for iOS | 6 hours |
| Citrix Workspace app for Android | 6 hours |
Order of precedence for application of settings
In addition to the Client app management, there are platform-specific Endpoint Management solutions that can be used to configure end-user settings. In the event of a conflict between settings configured through the Client app management and other platform tools, the settings are applied in the following order.
| Platform | Store type | Order of precedence |
|---|---|---|
| Citrix Workspace app for Windows | StoreFront and Workspace | Group Policy Object (GPO)/ Device management solution > Client app management |
| Citrix Workspace app for Mac | StoreFront and Workspace | Device management solution > Client app management > UserDefaults |
| Citrix Workspace app for Linux | Workspace | Device management solution > Client app management |
| Citrix Workspace app for HTML5 | StoreFront | Client app management > Configuration.js |
| Workspace | Client app management | |
| Citrix Workspace app for ChromeOS | StoreFront | Google Admin Policy > Client app management > Configuration.js |
| Workspace | Google Admin Policy > Client app management | |
| Citrix Workspace app for iOS | StoreFront and Workspace | Mobile Device Management (MDM) > Client app management |
| Citrix Workspace app for Android | StoreFront and Workspace | Mobile Device Management (MDM) > Client app management |