Settings

Display the Settings by clicking the Settings gear icon on the top of the screen. There are three types of settings:

  • Account
  • Server configuration
  • Usage and statistics

Account for Windows

By using this screen, you can do the following:

Configure the user and group access to manage the License Server.

account

The Citrix Licensing Manager can use local Windows users and groups and Active Directory users and groups. Users configured here can access the Citrix Licensing Manager and the Citrix License Administration Console.

Active Directory users and groups are part of an Active Directory/network authentication system. To support them, ensure that the Windows License Server is a member of a Microsoft Active Directory domain and running the Citrix Licensing Manager.

Users are configured with local roles. All users created as administrators can:

  • Select a console display language.
  • View system information.
  • Add and remove users.
  • Configure the license server port.
  • Configure the vendor daemon port.
  • Configure the Web Services for Licensing port.
  • Configure and add licenses.

A default administrator account is created during installation of the Citrix Licensing Manager. Use the administrator account to first log on to the console and then configure more users.

Server configuration for Windows

By using this screen, you can do the following:

  • Configure the License Server, vendor daemon, and Web Services for Licensing ports.
  • Configure Customer Success Services renewal license actions.
  • Enable and disable the supplemental grace period.
  • Select the console display language.

server-configuration

Configure port numbers

You can edit the three default ports:

  • License Server. This port number is used by the License Server Manager. License Server Manager handles the initial communication among the products, starts the vendor daemon, and relays check out and check in requests to the vendor daemon. By default, this port number is 27000.

  • Vendor Daemon. This port number is used by the CITRIX vendor daemon. The vendor daemon is responsible for the core operations of the License Server, including license allocation. By default, this port number is 7279. However, if you have a firewall or if the number is already in use, you might need to change the port number.

  • Web Services for Licensing. Port used by the Web Services for Licensing. Web Services for Licensing hosts the Citrix Licensing Manager, so users connecting to Citrix Licensing Manager use this port. Director and Studio use this port to communicate with the License Server using Web Services for Licensing. By default, this port number is 8083.

Check for and install Customer Success Services renewal

When enabled, the Citrix Licensing Manager contacts Citrix.com web services weekly to check for available Customer Success Services renewal licenses.

Based on how you configure it, the Citrix Licensing Manager automatically or manually checks for Customer Success Services renewal licenses and notifies you or installs the licenses when found.

  1. In the Citrix Licensing Manager, choose the settings icon on the upper bar of the UI.
  2. Select how you want to be notified and if you want renewal licenses to be installed automatically, and then choose Save.

If the automatic checks for Customer Success Services renewal licenses fail, check the firewall setting or configure a proxy. For this feature to work, the License Server must be able to access https://citrixservices.citrix.com.

  • Automatically check for Customer Success Services renewal licenses and notify when available: Citrix Licensing Manager displays a notification. Click a link to download and install available renewals. This same notification appears in Studio and Director if they are configured to manage the License Server.
  • Automatically check for and install Customer Success Services renewal licenses when available: Citrix Licensing Manager checks weekly and automatically installs renewal licenses when available. A notification displays for a few days stating that renewals have been installed.
  • Manually check for Customer Success Services renewal licenses: Select the Update License tab and Check for Available Renewals. You can check the Update License tab at any time to see a list of licenses installed in the last 30 days.

Supplemental grace period

Specify whether to start the 15-day supplemental grace period when the regular license consumption limit is reached. For more information, see “Supplemental grace period” in the Technical overview article.

Change the default and display language

You can change the default language of the Citrix Licensing Manager display. The default applies to all console users. Available languages include:

  • Chinese (Simplified)
  • English
  • French
  • German
  • Japanese
  • Spanish

Usage and statistics

By using this screen, you can do the following:

  • Configure how you share usage statistics with Citrix.
  • Learn how to register your License Server with Citrix Cloud and find out if your License Server is registered with Citrix Cloud (build 25000).
  • Know the status of your uploads. If uploads fail, information appears with suggestions to fix the issues.
  • Set the period to retain historical usage information. The default is 180 days.

Build 25000:

This screen contains the directions to register your License Server with Citrix Cloud. When you have done that, this screen indicates that you are registered.

When you register the License Server with Citrix Cloud, the License Server then collects and stores Call Home license usage information and regularly transmits that data to Citrix Cloud.

usage-statistics-25000

Build 24100:

usage-statistics

Share usage statistics

The Citrix Licensing CEIP and Call Home usage and analytics programs are voluntary data collection programs designed to improve your product experience. You can participate in the programs anonymously, choose to be identified, or decline to participate.

Important

The Citrix Service Provider program requires CEIP and Call Home. If you have Citrix Service Provider licenses installed, you can change the settings, but you cannot disable CEIP or Call Home.

Upload information

This section provides status for the last CEIP, Call Home, or Citrix Service Provider upload. If the upload fails, the Citrix Licensing Manager displays troubleshooting information.

upload-information

Historical usage retention

Set the amount in days to retain your License Server usage information.

Configure port numbers

Web Services for Licensing. Port used by the Web Services for Licensing. Web Services for Licensing hosts the Citrix Licensing Manager, so users connecting to Citrix Licensing Manager use this port. Director and Studio use this port to communicate with the License Server using Web Services for Licensing. By default, this port number is 8083.

Change the default and display language

You can change the default language of the Citrix Licensing Manager display. The default applies to all console users. Available languages include:

  • Chinese (Simplified)
  • English
  • French
  • German
  • Japanese
  • Spanish

Historical usage retention

Set the amount in days to retain your License Server usage information.

Check for and install Customer Success Services renewal (formerly called Subscription Advantage)

When enabled, the Citrix Licensing Manager contacts Citrix.com web services weekly to check for available Customer Success Services renewal licenses.

Based on how you configure it, the Citrix Licensing Manager automatically or manually checks for Customer Success Services renewal licenses and notifies you or installs the licenses when found.

If the automatic checks for Customer Success Services renewal licenses fail, check the firewall setting or configure a proxy. For this feature to work, the License Server must be able to access https://citrixservices.citrix.com.

  • Automatically check for Subscription Advantage renewal licenses and notify when available: Citrix Licensing Manager displays a notification. Click a link to download and install available renewals. This same notification appears in Studio and Director if they are configured to manage the License Server.
  • Automatically check for and install Subscription Advantage renewal licenses when available: Citrix Licensing Manager checks weekly and automatically installs renewal licenses when available. A notification displays for a few days stating that renewals have been installed.
  • Manually check for Subscription Advantage renewal licenses: Select the Update License tab and Check for Available Renewals. You can check the Update License tab at any time to see a list of licenses installed in the last 30 days.

Share usage statistics

The Citrix Licensing CEIP and Call Home usage and analytics programs are voluntary data collection programs designed to improve your product experience. You can participate in the programs anonymously, choose to be identified, or decline to participate.

Important

The Citrix Service Provider program requires CEIP and Call Home. If you have Citrix Service Provider licenses installed, you can change the settings, but you cannot disable CEIP or Call Home.