Fixed issues

MDX Toolkit 21.8.5

• In Secure Mail for Android, the following error message appears when you reboot Android Enterprise devices running Android 10 or Android 11: “Unsupported change to SDK Management Mode Policy” [CXM-99115]

MDX Toolkit 21.6.0

• On devices running Android, you are unable to wrap an .apk with the MDX Toolkit. This issue occurs if the app is using Apktool 2.4.1 or below and targeting Android SDK 30. [CXM-94960]

• While trying to view PDF files on certain third party apps, the DSMobile app doesn’t appear in the app list. This issue occurs on Samsung devices running Android 10 or later. [CXM-95087]

• In Secure web for iOS, you are unable to access websites by clicking links unless you manually pull to refresh the page. [CXM-96493]

• When WKWebView is enabled and login.windows.net is added to the mVPN tunnel exclusion list, authentication fails and you are unable to configure Secure Mail for iOS. [CXM-96721]

Fixed issues in earlier versions

MDX Toolkit 21.3.0

• On devices running iOS version 14.5 and later, Secure apps and wrapped apps crash upon launching. [CXM-91992]
• On devices running iOS, certain apps crash with MDX Toolkit versions 20.8.5 and 20.10.5 [CXM-92768]
• On devices running Android in the Work Profile mode, the App Geofence policy does not work as expected. [CXM-92917]
• In MDX for Android, you can’t launch certain apps through Secure Hub. You get the following error: MDX encryption is not supported on this version of android. Please reinstall the app. [CXM-92986]

MDX Toolkit 20.10.5

• On devices running Android, certain apps crash with MDX Toolkit version 20.7.0. [CXM-85203]
• In MDX for iOS, when you access certain intranet sites, /vpn/index.html is appended to the URL when a Citrix ADC session expires. [CXM-85345]
• On devices running iOS, you can’t launch certain apps. You get the error Please update Secure hub to use this app even when there are no updates available for Secure Hub. [CXM-86669]
• On devices running Android, you can’t launch certain apps. [CXM-86887]
• On devices running iOS, authentication on certain websites fails if Secure Web is using WKWebView. [CXM-87056]
• You are unable to configure Secure Mail for iOS on setups running Intune MAM and the following error appears: Gateway Login Failed. Please retry with valid login credentials. [CXM-88023]

MDX Toolkit 20.8.5

• On devices running iOS, you can’t use the Open In option to open files in some apps. You get the following error: “Restricted by admin policy Open In is blocked for this app.” [CXM-84436]
• On devices running Android, some apps force quit after wrapping with MDX Toolkit version 20.3.0. [CXM-84511]
• On devices running iOS, you can’t open any files on Citrix Files using Secure Mail or QuickEdit, when the encryption is set to Platform encryption. [CXM-84725]
• On devices running iOS, when the encryption is set to Platform encryption, users receive random prompts to verify Touch ID for Secure Mail. [CXM-84849]

MDX Toolkit 20.7.0

• In MDX for iOS, automatic renewal of the client certificate fails on certain wrapped apps. [CXM-76040]
• On devices running iOS, certain apps crash when wrapped with MDX Toolkit version 19.3.0 and later. [CXM-76271]
• When you launch certain managed apps, the screens of unmanaged apps appear until the Secure Hub store is refreshed. [CXM-78975]
• On devices running iOS, documents from an Intune managed application fail to open with an MDX managed application. [CXM-79109]
• On devices running Android, certain wrapped apps switch from Microsoft Intune to Endpoint Management. [CXM-79279]
• On devices running iOS, you are unable to open files from certain apps to Secure Mail. [CXM-80194]
• On devices running iOS, ShareFile single sign-on authentication fails with SecureBrowse mVPN mode in MDX. [CXM-80466]
• On devices running Android, you are unable to download attachments in certain MDX wrapped apps. [CXM-80819]
• Unable to wrap certain apps with MDX version 20.3.0. You get the following error: Could not create Citrix Mobile app. Click View Log for details. [CXM-80953]
• Internally wrapped apps crash on devices running Android. [CXM-81244]
• When WkWebview is enabled, single sign-on fails on some internal websites[CXM-83361]
• In MDX for Android, certain apps force quit after wrapping with MDX Toolkit version 20.3.0. [CXM-83448]

MDX Toolkit 20.3.0

• Custom applications crash at launch after wrapping with the MDX Toolkit. [CXM-76084]
• Unable to connect in-house Android apps to the back end server after being wrapped with the MDX Toolkit. [CXM-76139]
• On devices running iOS, some wrapped apps may crash when you try to open attachments through applications other than Secure Mail. [CXM-76248]
• On iOS, apps wrapped with MDX Toolkit version 19.9 or 19.11 display a blank screen when opened. [CXM-77042]
• On devices running Android, certain third party apps crash, and the following error appears: Error: Service unavailable [CXM-77616]
• On devices running Android, certain third party apps encounter socket timeout errors while using full VPN to upload a file with chunk size greater than 16 KB. [CXM-78115]
• Wrapped Android apps crash when you send an SMS from the app. The following error message appears if you restart the app: Starting the secure network connection… [CXM-78795]
• SAP Fiori app crashes on the splash screen after wrapping with the MDX Toolkit. [CXM-79117]

MDX Toolkit 19.11.6

On Samsung Galaxy S10 devices running Android 10, the Clipboard policies, such as restrictions on cut, copy, paste functions, do not work with third-party apps that you wrap with the MDX Toolkit. [CXM-74863]

MDX Toolkit 19.11.5

• On devices running Android, WebViews created before the Web SSO tunnel is established do not have their traffic routed. [CXM-68445]
• On devices running Android, Citrix QuickEdit can crash when opening a file from another MDX app. The following error message appears: Starting the secure network connection. [CXM-70454]
• In MDX for Android, when you try opening wrapped apps that contain only ARMEABI native libraries, the following error appears: This device does not support encryption features required by the application. [CXM-72227]
• On devices running Android, some apps crash on Samsung devices when the Tunneled - Web SSO policy is enabled. This issue is due to a missing deprecated Apache library. [CXM-72586]
• On devices running iOS, a blank screen appears when you launch an in-house app. [CXM-73168]
• On devices running Android, when you try to open the wrapped Vocera Collaboration Suite app, the app displays a blank screen. [CXM-73715]
• On devices running iOS, some enterprise apps may crash when wrapped with MDX Toolkit version 19.9.0. [CXM-73924]
• On devices running Android, the UTV app fails to load. [CXM-74190]

MDX Toolkit 19.9.5

• When the Inbound document exchange MDX policy is set to Restricted in Citrix Endpoint Management, the following issue occurs: On iPhones running iOS 13, after users download a file from Secure Web, users cannot open the file in Secure Mail. Instead, the following error appears: Restricted by admin policy: Inbound document exchange is blocked for this app. [CXM-72365]

MDX Toolkit 19.9.0

The following issues are fixed in the MDX Toolkit 19.9.0:

• On devices running iOS, in-house apps wrapped with MDX can’t connect to internal networks. [CXM-70156]
• On devices running Android, Citrix QuickEdit can crash when opening a file from another MDX app and the following error message appears: “Starting the secure network connection…” [CXM-70454]
• On devices running Android, certain wrapped apps are unable to support network calls. [CXM-71069]
• On Android devices, Secure Browse mode does not support a URL Connection that has passed a Proxy.DIRECT Object in its openConnection() call. [CXM-71333]

MDX Toolkit 19.8.0

The following issues are fixed in the MDX Toolkit 19.8.0:

• On devices running Android, certain wrapped apps are unable to support network calls. [CXM-68439]
• In-house wrapped apps running on Android 9 may not be able to communicate with internal servers. [CXM-68607]
• Android users whose devices are managed in Citrix Endpoint Management receive multiple user certificates from the certificate authority server. [CXM-69132]
• On Android devices, if you uninstall an app when a Full VPN tunnel is established, the VPN connection is disconnected [CXM-70392]
• You are unable to access MDX applications on some 64 bit Sony and Huawei devices, due to encryption errors. [CXM-70738]

MDX Toolkit 19.6.5

The following issues are fixed in the MDX Toolkit 19.6.5:

• On devices running iOS, third party apps may fail to launch when wrapped. [CXM-62402]
• On devices running iOS, you are unable to attach files in Secure Mail with the Copy to Secure Mail option. When you try to attach files from WeChat, NETDiSK, or any other mailbox applications, the following error appears: Unable to attach file. [CXM-63441]
• On setups running Citrix Endpoint Management integration with Microsoft Intune/EMS configured in WebSSO mode, you are unable to access your company network using Secure Mail for Android. [CXM-63568]
• On Android devices, when attempting to share a web link through Secure Mail, the web link does not get populated in the body of the email. [CXM-63650]
• On iOS devices, you are unable to upload image files onto websites using devices iPhone XS Max and iPad Pro 12.9 inches. [CXM-65343]
• On devices running Android, single sign-on fails when the Enable encryption policy is set to Off. [CXM-66659]
• On devices running iOS, you are able to connect to Wi-Fi networks outside of the allowed Wi-Fi networks defined in the Allowed Wi-Fi networks MDX policy. This issue allows you to open Secure Mail and Secure Web for iOS through networks that are not listed in the MDX policy. [CXM-66730]
• On Android devices, when you log on to ShareFile, you cannot route connections via the Tunnel Network Access. When you try to log on, Chrome 74 settings do not work. [CXM-66758]
• On iOS devices, when you deploy the in-house app Atlas, the app crashes when you open the app and provide your credentials. [CXM-66805]
• On Android devices running Secure Web, users cannot access Internet or intranet sites after a Full VPN connection is established. [CXM-66940]
• On Android devices running in Secure Browse mode, MDX requests new Citrix Gateway certificates because the end point has unexpectedly ended the current connection. [CXM-67086]
• On devices running Android 9 and later, for apps wrapped with MDX, you get the following error: Detected problems with API compatibility (visit g.co/dev/appcompat for more info). [CXM-67204]

MDX Toolkit 19.3.5

• In the MDX Toolkit for iOS, build failures occur during wrapping if you are running a version of Xcode that is earlier than Xcode 10.x. [CXM-59394]
• In wrapped Android applications, the UserAgent string gets appended multiple times, causing the header size to increase. This behavior results in an error and the page fails to load. [CXM-59869]
• You cannot launch Apache Cordova app for iOS in the background when wrapped with the MDX Toolkit 18.12.0. [CXM-61255]

MDX Toolkit 18.12.0

• Third-party storage apps are unable to download files intermittently when wrapped with the MDX Toolkit. [CXM-58814]
• Android apps developed in-house on the Xamarin platform perform slowly when wrapped with the MDX Toolkit. [CXM-58779]

MDX Toolkit 10.8.60

• Secure Mail for iOS cannot save video files to ShareFile. [CXM-42238]
• When a proxy auto-config file with dnsResolve defined is configured in Full Tunnel mode, browsing with Secure Web is noticeably slowly. [CXM-49567]
• When wrapped with the MDX Toolkit, the Cisco Jabber app crashes on login. [CXM-51052]
• Enterprise Apps may experience connectivity issues to internal resources when Preferred VPN mode is set to SecureBrowse. [CXM-52309]
• Some third party apps wrapped with the MDX Toolkit crash on startup. [CXM-52311]
• Apps that specify android.support.multidex.MultiDexApplication or android.app.Application as their application class cannot connect to internal networks in the Secure Browse mode. [CXM-53126]
• On Android devices, multiple certificates are being generated and certificates are being revoked before their expiration date. [CXM-53428]
• On Android, Secure Mail crashes when users are signed out of Secure Hub. [CXM-53930]
• On iOS devices, Secure Web and Secure Mail 10.8.45 crash on launch. [CXM-54089]
• When users enroll a device running Secure Mail for Android with Intune company portal, Secure Mail stops working. [CXM-54178]
• On Android, when opening a PDF in Quick Edit, an error displays, saying “Error initializing PDF renderer”. [CXM-54950]
• When you wrap ShareFile 7.1 for Android with the MDX Toolkit, single sign-on (SSO) fails when users try to access content through ShareFile Connectors. [CXM-55030]

MDX Toolkit 10.8.35

Android

• On devices that use the WebView API, including Secure Web for Android, you are unable to attach images from a gallery although the MDX policy Block Gallery is set to OFF. [CXM-41475]
• On Android, Secure Web is unable to open all internal/external sites. [CXM-47379]
• On Android, in-house apps wrapped with MDX Toolkit 10.7.20 and later crash on launch. [CXM-47566]
• Certain enterprise apps crash while starting and the following error message appears: “Unfortunately, the app has stopped.” [CXM-49901]

iOS

• On iOS, MDX Toolkit 10.7.20 cannot wrap some iPad-only third-party apps. [CXM-44122]
• On iOS, users are unable to paste links from ShareFile into other MDX apps except Secure Mail. [CXM-44274]
• On iOS, after wrapping the app SAP Fiori, the login page does not display. [CXM-45542]
• When you configure the Export contacts MDX policy, in Secure Mail on iOS 10 devices, you cannot share contacts or sync with local contacts. Instead, a Contact Export failed message appears. [CXM-44613]
• On iOS, third-party apps crash when calling CFSocketConnectToAddress in unrestricted mode. [CXM-46592]
• Secure Web for iOS crashes while browsing certain websites in the Secure Browse mode if your network is tunneled. [CXM-47989]
• For third-party iOS Cordova apps wrapped with the MDX Toolkit version 10.7.20, after you enable the Obscure screen contents policy, a black screen appears on iOS devices instead of a PIN screen. [CXM-48471]
• Once you upgrade to iOS 11.3, when the “Paste” and “Cut and Copy” policies are restricted, you are able to perform the paste operation in unmanaged apps. [CXM-50427]

MDX Toolkit 10.8.5

Android

• On Android, when the BLOCK_DNS_FROM_UNMANAGED_APPS_IN_FULL_VPN policy is set and an MDX application requests a full tunnel VPN while a VPN is already running, network failure occurs. Users need to log off then log on to resolve the issue. [CXM-42853]
• After the micro VPN connection on Android devices is established: When users restart the device, micro VPN fails to start. [CXM-43919]
• On devices running Android, some apps do not work if connections are tunneled to the internal network. [CXM-44735]
• An error occurs when trying to wrap an .apk file with the MDX Service and wrapping fails. [CXM-47060]

iOS

• With encryption disabled, you cannot perform a copy and paste in XenMobile Apps on devices running iOS. [CXM-43920]
• On iOS, after upgrading XenMobile Apps to 10.7.30, if Log Level is set to 11 or higher, Secure Mail is extremely slow and crashes if left open. [CXM-46721]