Mobile productivity apps release timeline

Citrix mobile productivity apps release is a two-week cadence. Although exact dates may change, knowing this cadence can help you plan ahead. We also want to make it easier for you to manage app deployments and updates.

About the Secure Mail and Secure Web phased release process

When new versions of Secure Mail and Secure Web are available, the releases are rolled out in a phased approach as follows:

  • For iOS and Android users, Secure Mail and Secure Web updates are available in the App Store and Google Play store for an increasing percentage of users over the course of a week (seven days).
  • New downloads of Secure Mail and Secure Web for iOS get the new version within this week. New downloads of Secure Mail and Secure Web for Android will run the previous version for the week, until the rollout of the new release reaches 100 percent of all users.
  • For users, some features release in gradual phases.

Prerequisites for feature flag management

If an issue occurs with Secure Hub or Secure Mail in production, we can disable an affected feature within the app code. To do so, we use feature flags and a third-party service called Launch Darkly. You do not need to make any configurations to enable traffic to Launch Darkly, except when you have a firewall or proxy blocking outbound traffic. In that case, you enable traffic to Launch Darkly via specific URLs or IP addresses, depending on your policy requirements. For details about support in MDX since mobile productivity apps 10.6.15 for the exclusion of domains from tunneling, see the MDX Toolkit documentation. For a FAQ about feature flags and Launch Darkly, see this Support Knowledge Center article


Citrix ceased support of enterprise distribution for mobile productivity apps on December 31, 2017. For details, see the Citrix product matrix. Now, only public app store distribution is supported. The MDX Toolkit continues to support third-party enterprise wrapping for app developers.