Citrix Endpoint Management


The announcements in this article are advanced notice of the Citrix Endpoint Management features that are being phased out, so that you can make timely business decisions. Citrix monitors customer use and feedback to determine when they are withdrawn. Announcements can change in subsequent releases and might not include every deprecated feature or functionality. For details about product lifecycle support, see the Product Lifecycle Support Policy article.

Deprecations and removals

The following list shows the Citrix Endpoint Management features that are deprecated or removed.

Deprecated items are not removed immediately. Citrix continues to support a deprecated item until removing it in a future release.

Removed items are either removed, or are no longer supported, in Citrix Endpoint Management.

For information about the mobile productivity apps that reached End of Life, see EOL and deprecated apps.

Item Description Deprecation announced Removed Alternative
Samsung SEAMS container Deprecated support for the Samsung SEAMS container. June 2020 Target: August 2020 Use the Samsung Knox Service Plugin (KSP) app for Android Enterprise. See Add the Knox service plug-in app.
Self-signed Secure Sockets Layer (SSL) certificates Deprecated support for self-signed SSL certificates for all device platforms. May 2020   Replace your existing self-signed certificate with a trusted SSL certificate from a well-known certificate authority (CA).
Certificate-based authentication signature algorithms (non-FIPS and weak ciphers) Deprecated support for the following signature algorithms: SHA1withRSA, SHA224withRSA, SHA1withECDSA, SHA224withECDSA, SHA1withDSA, RIPEMD160withRSA, RIPEMD128withRSA, RIPEMD256withRSA. May 2020 Target: January 2021 When you create a CSR for a credential provider in the Endpoint Management console (Settings > Credential Providers > Certificate Signing Request), choose a stronger cipher.
Citrix Launcher Deprecated support for the Citrix Launcher app May 2020 Target: August 2020 (remove from the app store) To configure a replacement for Citrix Launcher, see Citrix Launcher.
Citrix mobility apps and Workspace apps for Android 6.x and iOS 11.x Deprecated support for the Android 6.x and iOS 11.x versions of Secure Hub, Secure Mail, Secure Web, and Citrix Workspace app. April 2020 Target: June 2020 Use, at a minimum, the current and prior version of each major operating system platform. Older devices remain enrolled. However, Citrix doesn’t test or support the legacy devices.
MDX Toolkit and MDX Service Deprecated support for the MDX Toolkit and MDX Service in favor of the Mobile App Management (MAM) SDK. During the transition period, you can use both MDX wrapped apps and MAM SDK developed apps. March 2020 Target: September 2021 To continue managing your enterprise applications, use the MAM SDK.
MDX: Alternative Gateway Server Deprecated step-up authentication for iOS and Android devices. March 2020 Target: September 2021 No alternative
MDX: Micro VPN (full tunnel mode) Deprecated a full virtual private network (VPN) tunnel for iOS and Android devices. March 2020 Target: September 2021 Use the MAM SDK Web SSO mode or create a per-app VPN policy with the Citrix SSO connection type.
MDX: PAC file support Deprecated support for a Proxy Automatic Configuration (PAC) file with a full VPN tunnel deployment for iOS and Android devices. March 2020 Target: September 2021 Use Citrix Gateway to connect through a proxy server for access to internal networks.
MDX shared device support Deprecated shared device support for MDX apps. March 2020 Target: September 2021 For Android Enterprise, use shared devices in dedicated device enrollment mode. For iOS, use Apple School Manager or GroundControl.
New Device Administrator enrollments for Android 10 Deprecated support for new enrollments or re-enrollments into the legacy Device Administrator mode on Android 10 devices. Already enrolled devices continue to work. February 2020 Target: September 2020 Enroll new Android 10+ devices into Android Enterprise.
Legacy Device Administrator mode for Android 10 devices Google deprecated some Device Administrator APIs. Citrix won’t support Android 10 devices enrolled into Device Administrator mode after we upgrade Citrix Secure Hub to target Android API level 29. February 2020 Target: November 2, 2020 Migrate Android 10 devices to Android Enterprise.
MDX encryption Deprecated MDX encryption and the MDX encryption feature in the Endpoint Management console. October 2019 Target: September 1, 2020 Enable iOS or Android platform encryption using our Encryption Management feature with added compliance checking. Ensure you have tested and planned for migration off MDX encryption by July 2020.
Passcode device policy: The No Restrictions setting for Android Enterprise Android Enterprise devices running Android 7 or higher only support a passcode created with character restrictions. If you previously set Required characters to No Restrictions, this update changes that value to Numbers only. February 2019 April 2019 This change doesn’t affect the current user sign-in experience.
Remote Support The Remote Support client is not available for Endpoint Management. January 2019 Target: August 2020 No alternative
Secure Hub Network Extensions for iOS Deprecated the Network Extension framework that allowed you to customize networking features for iOS devices. Secure Hub release 20.3.0. October 2018 March 2020 No alternative
TLS versions 1.0 and 1.1 To improve the security of the Citrix Endpoint Management service, Citrix now blocks any communication over Transport Layer Security (TLS) 1.0 and 1.1. As a result of its weakening security, the PCI Council is deprecating TLS 1.0 and TLS 1.1. June 2018 March 2019 Upgrade to TLS 1.2.
Windows Mobile/CE Support for Windows Mobile/CE devices is no longer available. April 2018 Target: September 1, 2020 Use Windows 10 Desktop and Laptop.