Starting, stopping, or restarting Provisioning Services

Tip

Starting, stopping, or restarting Provisioning Services may result in unexpected behavior. Refer to Important considerations for more information.

To start, stop, or restart Provisioning Services on a Provisioning Server:

  1. Highlight the Provisioning Server in the Console, than select the Stream Services menu option from the Actions menu, right-click menu, or Actions pane. The Provisioning Server Control dialog appears.
  2. Select from the following menu options:

    Option Description
    Start Starts the Stream Service
    Stop Places the Provisioning Server in off-line mode
    Restart After modifying Provisioning Server settings, such as adding or removing IPs, restart the Stream Service
  3. Highlight the Provisioning Servers that you want to take action on, then click that action’s button.
  4. Click Close to exit the dialog.

Important considerations

To start or stop SOAP or Stream Services on a Provisioning Server, the user the services are running under must have Windows permissions to control those services. This limitation is due to a Window’s security issue.

To resolve this issue, install the subinacl tool from Microsoft https://www.microsoft.com/downloads/details.aspx?FamilyID=e8ba3e56-d8fe-4a91-93cf-ed6985e3927b&displaylang=en, then use the following command line to set the permissions on the StreamService:

subinacl /service streamservice /grant=NetworkService=TOP

PVS console fails to restart or stop

In some cases, the PVS console may fail to restart or stop services when running a stream service with a network service account. When this occurs, the service may appear in the started state, however, the console prevents you from restarting or stopping the stream service.

Tip

By default, a network service account does not have permissions to start/stop services.

For example, if services are configured with a network services account, running the configuration wizard results in an error condition. The status appears as running and streaming the vDisk, however, the service cannot be restarted or stopped:

localized image

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You may be able to resolve this issue by associating the stream service with a specific account which has the required permissions to access the database. For example, if the services are configured with a specifc account (e.g., anuj.com\administrator), the status appears as started, and you can restart or stop the services from the PVS console:

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localized image

Starting, stopping, or restarting Provisioning Services