Citrix Analytics for Security

End user email settings

November 3, 2023

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The end user email settings control the email template associated with the global action Request End User Response. You apply this action to get a response from the users for any unusual activity detected in their account. The users respond through the emails they receive from Citrix Analytics for Security.

You can use the email settings to:

Add an appropriate banner, header text, and footer text to attract the user’s attention and get their response. It also makes your email look more legitimate.
Add time duration (in minutes) within which the user must respond to your email. If the user does not respond within the response time, Citrix Analytics applies the specified action to the user.

Modify email settings

To modify the email settings:

On the top bar, click Settings > Alert Settings > End User Email Settings.
Click Edit to upload or browse a banner image. When uploading an image file, ensure that the image meets the following requirements:
- Supported formats: JPEG or PNG
- Maximum dimensions: 400* 100 pixels
- Maximum file size: 5 MB
Enter your texts in the HEADER and the FOOTER fields. These fields are optional.
Enter the time in the user response settings.
Preview the email and click Save Changes.

The official version of this content is in English. Some of the Cloud Software Group documentation content is machine translated for your convenience only. Cloud Software Group has no control over machine-translated content, which may contain errors, inaccuracies or unsuitable language. No warranty of any kind, either expressed or implied, is made as to the accuracy, reliability, suitability, or correctness of any translations made from the English original into any other language, or that your Cloud Software Group product or service conforms to any machine translated content, and any warranty provided under the applicable end user license agreement or terms of service, or any other agreement with Cloud Software Group, that the product or service conforms with any documentation shall not apply to the extent that such documentation has been machine translated. Cloud Software Group will not be held responsible for any damage or issues that may arise from using machine-translated content.

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End user email settings

November 3, 2023

Contributed by:

November 3, 2023

Contributed by:

End user email settings

Modify email settings

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