This document describes how to get started with Citrix Analytics for Security for the first time.
Step 1: Sign in to Citrix Cloud
To use Citrix Analytics for Security, you must have a Citrix Cloud account. Go to https://citrix.cloud.com and sign in with your existing Citrix Cloud account.
If you do not have a Citrix Cloud account, you must first create a Citrix Cloud account or join an existing account created by someone else in your organization. For detailed processes and instructions on how to proceed, see Sign Up for Citrix Cloud.
Step 2: Get access to Security Analytics
You can access Citrix Analytics for Security in one of the following ways:
Request a Citrix Analytics for Security trial. After signing in to Citrix Cloud, do the following:
In the Available Services section, click Manage on the Analytics tile. You are redirected to the Analytics overview page.
On the Security tile, click Request Trial to get access to the trial version. The Request Trial button changes to View trial status.
You receive an email when your request is approved and trial becomes available. On the Citrix Cloud page, the Analytics tile moves to the My Services section. You can use the trial for a maximum 60 days period. For more information on service trials, see Citrix Cloud Service Trials.
Subscribe to Citrix Analytics for Security. To purchase a Citrix Analytics for Security subscription, visit https://www.citrix.com/en-in/products/citrix-analytics/form/inquiry/ and contact a Citrix Analytics expert who can help you.
With effect from February 03, 2020, Citrix Analytics for Security is no longer included with the Workspace Premium and the Workspace Premium Plus subscriptions. Customers who have purchased the Workspace Premium or the Workspace Premium Plus subscription before February 03, 2020 can access Citrix Analytics for Security as a part of the Workspace subscription until their subscription expires.
Citrix Analytics for Security is now offered as an add-on service with the Citrix Workspace packages- Workspace Standard, Workspace Premium, and Workspace Premium Plus. For more information, see Citrix Cloud services.
Step 3: Manage Security Analytics
After you have the necessary subscription or are authorized to access the trial, on the Analytics overview page, the Request Trial button for the Security offering changes to Manage. Click Manage to view the user dashboard.
Analytics supports both Citrix data sources and external data sources. It automatically discovers the Citrix data sources associated with your Citrix Cloud account. To receive data from external data sources, you need to integrate the external data sources with Analytics. To view your discovered data sources, click Settings > Data Sources > Security.
Data processing is turned on for the following cloud services as soon as their Citrix Analytics for Security entitlement is approved:
To verify the data processing status or know how to turn it on manually, see the following articles:
Export processed data from Analytics to the following products:
Use the Users dashboard to view the discovered users and their security risk profiles. The Users dashboard is the launching point into user behavior analysis and threat prevention.
If you are using Analytics for the first time, the user risk profiles take some time to appear on the dashboard. Analytics uses machine learning to determine the risky pattern or anomalies in the user events and identifies the user profiles as high risk, medium risk, and low risk based on the severity of the risks.
Use the self-service search feature to view and filter the user events (raw data) received from the data sources.