Getting started

This document describes how to get started with Citrix Analytics for Security for the first time.

Get started

Step 1: Sign in to Citrix Cloud

To use Citrix Analytics for Security, you must have a Citrix Cloud account. Go to and sign in with your existing Citrix Cloud account.

If you do not have a Citrix Cloud account, you must first create a Citrix Cloud account or join an existing account created by someone else in your organization. For detailed processes and instructions on how to proceed, see Sign Up for Citrix Cloud.

Step 2: Get access to Security Analytics

You can access Citrix Analytics for Security in one of the following ways:

  • Request a Citrix Analytics for Security trial. After signing in to Citrix Cloud, in the Available Services section, on the Analytics tile, click Manage to view the Analytics overview page. On the Security tile, click Request Trial to get access to the trial version. The Request Trial button changes to View trial status. You receive an email when your trial becomes available. On the Citrix Cloud page, the Analytics tile moves to the My Services section.

  • Subscribe to Citrix Analytics for Security. To purchase a Citrix Analytics for Security subscription, visit and contact a Citrix Analytics expert who can help you.


With effect from February 03, 2020, Citrix Analytics for Security is no longer included with the Workspace Premium and the Workspace Premium Plus subscriptions. Customers who have purchased the Workspace Premium or the Workspace Premium Plus subscription prior to February 03, 2020 will continue to access Citrix Analytics for Security as a part of the Workspace subscription until their subscription expires.

You can view the Analytics demo anytime if you have a Citrix Cloud account. Click Manage on the Analytics tile in Citrix Cloud to go to the Analytics overview page. On the overview page, click the Try Demo link for the Security Analytics offering, or register for a demo on

Step 3: Manage Security Analytics

After you have the necessary subscription or are authorized to access the trial, on the Analytics overview page, the Request Trial button for the Security offering changes to Manage. Click Manage to view the user dashboard.

Welcome page

Analytics automatically discovers your Citrix Cloud data sources. To view your discovered data sources, click Settings > Data Sources.

What’s next

After your data sources are discovered, do the following:

  • Enable data processing on your discovered data sources to allow Analytics to begin processing data.

  • Use the Users dashboard to view the discovered users and their security risk profiles. The Users dashboard is the launching point into user behavior analysis and threat prevention.


    If you are using Analytics for the first time, the user risk profiles take some time to appear on the dashboard. Analytics uses machine learning to determine the risky pattern or anomalies in the user events and identifies the user profiles as high risk, medium risk, and low risk based on the severity of the risks.

  • Use the self-service search feature to view the user events received from the data sources.