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Known issues
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Known issues
The following issues have been identified in this release:
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If you are using Citrix Web App Firewall (WAF) signatures to mitigate in part the CVE-2021-44228 vulnerability, Session Recording might not work as expected. To resolve the issue, exclude the IP addresses of your Session Recording servers from the mitigate_cve_2021_44228 policy on the NetScaler side. [CVADHELP-24365]
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The web player might not work properly if you upgrade it from Version 2009 or earlier. To work around the issue, clear your browser cache. [SRT-5624]
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Rules of Session Recording custom policies might be lost after you update Session Recording from the version included in the XenApp and XenDesktop 7.6 LTSR to the latest version. As a workaround, before updating Session Recording to the latest version, update the software to the version included in the latest CU of the XenApp and XenDesktop 7.15 LTSR and then update it to the latest release. [SRT-4546]
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When Machine Creation Services (MCS) or Provisioning Services (PVS) creates multiple VDAs with the configured master image and Microsoft Message Queuing (MSMQ) installed, those VDAs can have the same
QMIdunder certain conditions. This case might cause various issues, for example:- Sessions might not be recorded even if the recording agreement is accepted.
- The Session Recording Server might not be able to receive session logoff signals and therefore, sessions might always be in a live state.
For information about a workaround, see Install, upgrade, and uninstall. [#528678]
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