Log events

Session Recording can log events and tag events in recordings for later search and playback. You can easily search for events of interest from large amounts of recordings and can locate the events during playback in the Session Recording Player.

Events that can be logged

Session Recording can log the following events:

  • Insertion of USB mass storage devices

  • Application starts and ends

  • File renaming, creation, deletion, and moving operations

  • Web browsing activities

Insertion of USB mass storage devices

Session Recording can log the insertion of a Client Drive Mapping (CDM) mapped or generic redirected USB mass storage device in a client device where Citrix Workspace app for Windows or for Mac is installed, and can tag the event in the recording.

Note:

Currently, only the insertion of USB mass storage devices (USB Class 08) can be logged. To make the feature work as expected, upgrade the Session Recording Administration components and the Session Recording Agent to Version 1811 or later. For more information, see Event logging policies.

Application starts and ends

Session recording supports the logging of both application starts and ends.

Note:

To make the feature work as expected, upgrade the Session Recording Administration components and the Session Recording Agent to Version 1811 or later. For more information, see Event logging policies.

File renaming, creation, deletion, and moving operations

You can log file or subfolder renaming, creation, deletion, and moving operations in target folders, and tag the events in the recording.

Note:

To make the feature work as expected, upgrade all Session Recording components including the Session Recording Administration components, the Session Recording Agent, and the Session Recording Player to Version 1903 or later.

Web browsing activities

You can log user activities on supported browsers and tag the events in the recording. The browser name, URL, and page title are logged. For an example, see the following screen capture.

image of web browsing activity

When you move your cursor away from a webpage that has focus, your browsing of this webpage is tagged without showing the browser name. This feature can be used to estimate how long a user stays on a webpage. For an example, see the following screen capture.

image of cursor away from a webpage that has focus

List of supported browsers:

Browser Version Language requirement
Chrome 69 and later English
Internet Explorer 11 English
Firefox 61 and later English

Note:

To make the feature work as expected, upgrade the Session Recording Administration components and the Session Recording Agent to Version 1906 or later. For more information, see Event logging policies.

Search for and play back recordings with tagged events

Search for recordings with tagged events

The Session Recording Player allows you to perform advanced searches for recordings with tagged events.

  1. In the Session Recording Player, click Advanced Search on the tool bar or choose Tools > Advanced Search.
  2. Define your search criteria in the Advanced Search dialog box.

The Events tab allows you to search for tagged events in sessions by Event text and/or Event type. You can use the Events, Common, Data/Time, and Other filters in combination to search for recordings that meet your criteria.

image of advanced event search

Note:

  • The Event type list itemizes all event types that have been logged by Citrix Session Recording. You can select any one of the event types to search. Selecting Any Citrix-defined event means to search for all recordings with any type of events logged by Citrix Session Recording.
  • The Event text filter supports partial match. Wildcards are not supported.
  • The Event text filter is case-insensitive when matching.
  • For the Citrix.EventMonitor.AppStart, Citrix.EventMonitor.AppEnd, Citrix.EventMonitor.CDMUSBDriveAttach, Citrix.EventMonitor.GenericUSBDriveAttach,Citrix.EventMonitor.FileCreate, Citrix.EventMonitor.FileDelete, Citrix.EventMonitor.FileMove, Citrix.EventMonitor.FileRename, and Citrix.EventMonitor.WebBrowsing events, the words App Start, App End, Client drive mapping, and File Rename do not participate in matching when you search by Event text. Therefore, when you type App Start, App End, Client drive mapping, or File Rename in the Event text box, no result can be found.

Play back recordings with tagged events

When you play back a recording with events tagged, the events are present in the Events and Bookmarks panel and show as yellow dots in the lower part of the Session Recording Player as follows:

image of playbackrecordingswithtaggedevents

You can use events to navigate through a recorded session, or skip to the points where the events are tagged.