Session Recording

Place access restrictions on recordings

You place access restrictions on target recordings in addition to role-based access control through recording viewing policies. Restricted recordings are accessible only to users and user groups that are assigned the PrivilegedPlayer role through the Session Recording Authorization Console.


Placing access restrictions on live recordings is not supported.

The PrivilegedPlayer role

The following section walks you through the process of placing and removing access restrictions on target recordings.

  1. Enter the URL of your web player website in the address bar of a supported browser.

    The URL format is http(s)://<FQDN of Session Recording server>/WebPlayer.

    Supported browsers include Google Chrome, Microsoft Edge, and Firefox.

  2. In the left navigation of the web player page, expand the Recordings menu.
  3. On the All Recordings page, select one or more target recordings.
  4. Click the Place access restrictions icon on top of the recording list.

    Users and user groups, assigned either the Player or the PrivilegedPlayer role, are allowed to place access restrictions on recordings. The Restricted menu is available only for users and user groups assigned the PrivilegedPlayer role.

    View for the PrivilegedPlayer role:

    Restricted menu available only for the PrivilegedPlayer role

    View for the Player role:

    Restricted menu available only for the PrivilegedPlayer role

  5. Click Confirm.

    Restriction confirmation

  6. Verify that the selected recordings on which you placed access restrictions are moved from the All Recordings page to the Restricted page.

    The Restricted by column shows who placed access restrictions on the relevant recordings.

    Restricted recordings

  7. On the Restricted page, remove access restrictions as needed. With access restrictions removed, recordings are moved back to the All Recordings page.

    Remove access restrictions

Place access restrictions on recordings

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