Supported web browsers


This article is deprecated. Smart Tools reached End of Life (EOL) on July 31, 2019 and is no longer available for use with on-premises Virtual Apps and Desktops Sites or Sites using the Virtual Apps and Desktops service. For more information about Smart Tools deprecation and alternatives, see the following articles:

You can access Citrix Smart Tools using the following web browsers:

Browser Version
Microsoft Internet Explorer 11
Mozilla Firefox Latest stable version
Google Chrome Latest stable version
Apple Safari Latest stable version

General recommendations and requirements for all web browsers:

  • Use the latest stable versions of the browsers mentioned in the table.
  • Enable JavaScript, cookies, and SSL/TLS.
  • For the best user experience, use a minimum screen resolution of 1280 x 720.
  • Some third-party web browser plug-ins and extensions can interfere with the viewing experience. If you experience any inconsistent behavior, disable all of the web browser’s plug-ins and extensions and try again.
  • If you are using Apple Safari or Google Chrome with a Mac OS device, ensure that the Show scroll bars system setting is set to Always.

Supported web browsers