Supported web browsers


This article is deprecated. For on-premises Sites, Smart Tools reached End of Life on May 31, 2019. Smart Check and Smart Scale features are no longer available for use with on-premises Sites. For Virtual Apps and Desktops service Sites, Smart Scale will no longer be available on July 31, 2019 and will be replaced by Autoscale. For more information about Smart Tools deprecation and alternatives, see the following articles:

You can access Citrix Smart Tools using the following web browsers:

Browser Version
Microsoft Internet Explorer 11
Mozilla Firefox Latest stable version
Google Chrome Latest stable version
Apple Safari Latest stable version

General recommendations and requirements for all web browsers:

  • Use the latest stable versions of the browsers mentioned in the table.
  • Enable JavaScript, cookies, and SSL/TLS.
  • For the best user experience, use a minimum screen resolution of 1280 x 720.
  • Some third-party web browser plug-ins and extensions can interfere with the viewing experience. If you experience any inconsistent behavior, disable all of the web browser’s plug-ins and extensions and try again.
  • If you are using Apple Safari or Google Chrome with a Mac OS device, ensure that the Show scroll bars system setting is set to Always.

Supported web browsers