StorageZone Connectors provide access to documents and folders in:
Users with permission to view a connected resource can browse connected SharePoint sites, SharePoint libraries, and network file shares from the ShareFile web interface and ShareFile clients.
By default, connector browsing is disabled for the ShareFile web interface. To enable connector browsing, contact ShareFile Support.
Additional settings are available that allow users to specify which Domain Controller to use for Active Directory look-ups. Please refer to the Authentication section of this article. This setting requires SZ 4.1 or later.
Connector System Requirements
StorageZone Connectors do not support document sharing or folder sync across devices.
Connectors must have a unique display name. Users will be blocked from using a connector name that is currently in use elsewhere on the account.
When configuring the StorageZones Controller, ensure that SharePoint Connectors are enabled.
Metadata tagging is supported for SharePoint 2013 and later mobile clients.
Note - en-US only.
Note: Only Basic Authentication is supported for Documentum Connector setup. The Documentum Content Server is case sensitive, so the username entered during authentication should match the case-sensitive credentials, unless case sensitivity is disabled on the Documentum content server.
- StorageZones Controller 4.1 or later
- Documentum ECM Setting enabled by ShareFile Customer Support.
- The Documentum Rest service must be deployed on your Documentum server. Click here for additional information on the Documentum Rest Service.
- If using Netscaler, certain configuration changes are required. Those changes are detailed further down this article.
Once this feature has been enabled by ShareFile Customer Support, navigate to your StorageZone Controller and locate the StorageZones Connector menu. Click the checkbox for “Enable access to existing Enterprise Content Management (ECM) data sources”. Save your changes.
Next, sign into the ShareFile web application and navigate to Admin Settings > Connectors.
Click the Add button beside the Documentum Connector type.
Specify the Path of your EMC server and enter a Name for your Connector. Continue.
Next, grant users access to the Documentum Connector.
Once the Connector has been created, you can access it from the web and mobile apps.
Mobile (iOS/Android/Universal Windows Platform):
- File Uploads/Downloads
- File and Folder Creation/Deletion
- Offline editing
- Connector Creation
- File Uploads/Downloads
- Folder Creation/Deletion
- Sharing files stored within a Documentum Connector
- Whitelisting/Blacklisting of paths
NOTE: The Documentum Content Server is case sensitive, so the username entered during authentication should match the case-sensitive credentials, unless case sensitivity is disabled on the Documentum content server.
If utilizing a NetScaler with your environment, make the following change to your NetScaler configuration:
1. Append the following to the _SF_CIFS_SP policy under Content Switching -> Policies:
HTTP.REQ.URL.CONTAINS("/cifs/") || HTTP.REQ.URL.CONTAINS("/sp/") || HTTP.REQ.URL.CONTAINS("/documentum/") || HTTP.REQ.URL.CONTAINS("/ProxyService/")
2. Append the following to the _SF_SZ_CSPOL policy under Content Switching -> Policies:
HTTP.REQ.URL.CONTAINS("/cifs/").NOT && HTTP.REQ.URL.CONTAINS("/sp/").NOT && HTTP.REQ.URL.CONTAINS("/ProxyService/").NOT && HTTP.REQ.URL.CONTAINS("/documentum/").NOT
Admin users can now utilize the following setting to specify which Domain Controller to use when performing AD look-ups for CIFS or SP authentication, or for Restricted Zone authentication.
<add key="DomainControllers" value="DC01,dc02.domain.com,123.456.789.1" />
The “Value=” above can be set to a single DC or multiple DCs identified by hostname, FQDN, or IP Address. Multiple DCs should be separated by commas or semicolons.
If multiple DCs are specified, the look-up will be executed against the first DC; if an error occurs, the second DC will be utilized, and so on.
The above property can be added to “C:\inetpub\wwwroot\Citrix\StorageCenter\AppSettingsRelease.config” so that it will be inherited by all SZC IIS apps (including CIFS, SP, and ProxyService).
If the new app setting is not present, the default behavior of automatically selecting a DC will continue.
Get a Direct Link from Network Share / SharePoint Connectors
Users can now "Get a Direct Link" from Network Share / SharePoint Connectors while using the latest version of the ShareFile app for iOS or Android.
If the Admin would like to disable this feature, they may do so by adding:
<add key="disable-direct-link" value="1"/>
The above can be added to "c:\inetpub\wwwroot\Citrix\StorageCenter\sp\AppSettingsRelease.config".