Product Documentation

NetScaler

Sep 27, 2017

NetScaler Gateway Service

NetScaler Gateway provides users with secure VPN access to XenApp, XenDesktop, and XenMobile applications across a range of devices including laptops, desktops, thin clients, tablets, and smartphones.

NetScaler Gateway Service enables secure, remote access to XenApp and XenDesktop applications, without having to deploy NetScaler Gateway in the DMZ or reconfigure your firewall. The entire infrastructure overhead of using NetScaler Gateway moves to the cloud and hosted by Citrix.

You enable NetScaler Gateway Service in Citrix Cloud. After enabling the service, users can access their VDAs from outside their network, as shown in the following diagram.

localized image

Enable the NetScaler Gateway Service

By default, the NetScaler Gateway Service is disabled.

To enable the NetScaler Gateway Service:

  1. In the Citrix Cloud > XenApp and XenDesktop Service menu, choose Manage > Service Delivery. The Service Delivery screen appears.
  2. Click NetScaler Gateway.
  3. Click Use cloud hosted Citrix NetScaler Gateway.

Known issues

  • The NetScaler Gateway Service is enabled for use with HDX traffic as part of the XenApp and XenDesktop Service only. Other NetScaler Gateway functionality is not enabled.
  • The service is available on the eastern and western coasts of the United States and in Europe. Users outside of these areas can experience higher latency when HDX traffic travels through NetScaler Gateway Service.
  • The Citrix Cloud Connector located in your Citrix Cloud resource locations communicates with Citrix-managed cloud services communicating through the internet. This communication channel does not support authentication at outbound proxies for access to the internet.
  • All network traffic is protected by SSL, but to provide the NetScaler Gateway functionality, HDX traffic is present in memory in an unencrypted form.
  • To use the NetScaler Gateway Service, you must use StoreFront hosted within Citrix Cloud.
  • SmartAccess does not work for sessions connected through the NetScaler Gateway Service.

More information

NetScaler VPX

pdf

NetScaler VPX in AWS Deployment Guide

This guide walks you through an example of manually installing a NetScaler VPX Amazon EC2 instance and then configuring NetScaler for external Citrix Cloud XenApp and XenDesktop Service connections through StoreFront.

pdf

NetScaler VPX in Azure Deployment Guide

This guide walks you through an example of manually installing a NetScaler VPX instance into Microsoft Azure and then configuring NetScaler for external Citrix Cloud XenApp and XenDesktop Service connections through StoreFront.

pdf

NetScaler VPX in various Hypervisors Deployment Guide

This guide provides links installing and configuring various hypervisors and then configuring NetScaler for external Citrix Cloud XenApp and XenDesktop Service connections through StoreFront.