Citrix Workspace™ app for Windows

Last published : Oct 30, 2026
Citrix Workspace app for Windows is a free-to-install app that provides access to your apps and desktops using Citrix Virtual Apps and Desktops™ and Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) from a remote client device. You can access Citrix Workspace app from your desktop, Start menu, Citrix Workspace user interface, or web browsers.
You can use Citrix Workspace app on PCs, tablets, and thin clients. By using Citrix StoreFront™ with Citrix Workspace app, your organization can provide self-service access to apps and desktops. And that access comes with a common user interface, regardless of the endpoint device hardware, operating system, or form factor.
For information about the features available in Citrix Workspace app for Windows, see Citrix Workspace app feature matrix.
Starting with version 2603, Citrix Workspace app for Windows is available as a native 64-bit (x64) application and is now generally available (GA). The x64 build removes 32-bit constraints affecting graphics performance, clipboard handling, and security integration. During the dual-support transition window, both 32-bit and 64-bit installers are provided an updated x64 Virtual Channel SDK is available for migrating custom virtual channels. For more information, see Transition to 64-bit Architecture — FAQ article.
A native ARM64 build of Citrix Workspace app for Windows is also available in Tech Preview with CWA 2603 CR. The ARM64 build runs natively on Windows on ARM devices (for example, Surface Pro with Snapdragon and Lenovo ThinkPad X13s), eliminating x86 emulation and providing full support for App Protection and deviceTrust. An ARM64 Virtual Channel SDK is published for virtual channel migration.
Important:
This documentation reflects features and configurations in the Current Release (CR) of Citrix® Workspace app for Windows.
The documentation for the Long Term Service Release (LTSR) version of Citrix Workspace app 2507.1 for Windows is available at Citrix Workspace app LTSR for Windows.
For more information about the lifecycles of CRs and LTSRs, see Lifecycle Milestones for Citrix Workspace app.
For detailed information about the features, fixed issues, and known issues, see the About this Release page.
For more information about new UI features, see What's new for Workspace UI.
For information about deprecated items, see the Deprecation page.

Third-party virtual channel compatibility check during 32-bit to 64-bit upgrade

When upgrading from 32-bit to 64-bit Citrix Workspace app, the installer checks for third-party virtual channel add-ons that are incompatible with the 64-bit build. The behavior of this check differs depending on whether the upgrade is performed manually, silently, or through auto-update.
Note:
Citrix ecosystem plugins (Microsoft Teams, Zoom, Cisco Webex) are excluded from the compatibility check in all scenarios.
In rare cases, the 32-bit add-ons detected warning can be triggered incorrectly due to invalid virtual channel registration data. If this warning appears unexpectedly, review C:\Program Files\Citrix\Logs\IncompatibleThirdPartyPlugins.json on the local device to identify the entries that triggered the compatibility check. If the report does not identify an incompatible third-party virtual channel, you can proceed with the upgrade. If you are unsure whether the reported entries are required in your environment, contact your system administrator before continuing.

Manual (interactive) upgrade

During a manual upgrade, if incompatible third-party virtual channel add-ons are detected, users see the following warning dialog:

32-bit add-ons detected

  • Installing 64-bit Citrix Workspace app will break compatibility with the 32-bit third-party add-ons on this device. A list of affected add-ons has been saved to: C:\Program Files\Citrix\Logs\IncompatibleThirdPartyPlugins.json
  • If you're not sure how to proceed, contact your IT helpdesk or system administrator.
  • I understand that continuing will break my 32-bit third-party add-ons.
Users must check the acknowledgment box before selecting Continue, or select Cancel to abort the upgrade.

Silent upgrade

In silent installations, the compatibility check can cause the upgrade to pause or fail. Use the /SkipThirdPartyVCCheck command-line parameter to suppress the check and allow the upgrade to proceed without prompting.
Syntax:
CitrixWorkspaceApp.exe /SkipThirdPartyVCCheck
Example:
CitrixWorkspaceApp.exe /silent /SkipThirdPartyVCCheck
Note:
Administrators should verify that all installed third-party virtual channel add-ons have 64-bit compatible versions available before using this parameter.

Auto-update

A Global App Configuration Service (GACS) setting controls whether the compatibility check is performed during auto-update.
  • Setting name: 32-bit to 64-bit virtual channel compatibility check
  • Default: Enabled

Enabled

The installer scans the registry for third-party virtual channels before proceeding with the auto-update:
  • If no third-party virtual channels are detected, the auto-update proceeds normally.
  • If third-party virtual channels are detected:
    • A report file is saved automatically to C:\Program Files\Citrix\Logs\IncompatibleThirdPartyPlugins.json, listing the name, description, and version of each detected virtual channel.
    • The user sees an informational dialog indicating that the auto-update has been blocked, the path to the saved report file, and a directive to contact their IT helpdesk or system administrator.
    • The auto-update does not proceed and no changes are made to the system. The user cannot override this block.
    • On the next auto-update cycle, the check is repeated. The update remains blocked until either the incompatible 32-bit virtual channels are removed or replaced with 64-bit compatible versions, or the administrator changes this setting to Disabled.

Disabled

The compatibility check is skipped entirely and the auto-update proceeds without checking for third-party virtual channels.
Note:
Set this to Disabled only after confirming that all third-party virtual channel add-ons in the environment have 64-bit compatible versions available.

Language support

Citrix Workspace app for Windows is adapted for use in languages other than English. For a list of languages supported by Citrix Workspace app for Windows, see Language support.

Downloads

Citrix Workspace app 2610 for Windows

Earlier versions

Documentation for this product version is provided as a PDF because it is not the latest version. For the most recently updated content, see the Citrix Workspace app for Windows current release documentation. That documentation includes instructions for upgrading from earlier versions.
Note:
Links to external websites found in the PDF take you to the correct pages, but links to other sections within the PDF are no longer usable.

Reference articles

Legacy documentation

For product releases that have reached End of Life (EOL), see Legacy documentation.