Citrix Workspace™ App Template

Last published : Oct 12, 2026
This template imports a predefined context that defines whether a supported version of the Citrix Workspace app is installed on the remote device, and can be used as a building block in your configuration. It can be found in the BUILDING BLOCKS category when filtered for REMOTE platform.
deviceTRUST® requires some simple but essential configuration steps to be performed to enable the template for your remoting and DaaS environments. We will guide you step-by-step through simple deviceTRUST configuration steps to enable the template within your remoting or DaaS environment.
We will perform the following steps:

Step 1: Prerequisites

If the required deviceTRUST components (Agent, Console, Client Extension and License) are not yet installed, please visit the Getting Started for Remote guide and complete step 1 to 5 and then continue here with step 2 below.

Step 2: Context

The template has imported the following context:
Context Description Customizations
Citrix Workspace App Version Defines if a supported version of the Citrix Workspace App is installed on the remote device. You must update the following context condition with data suitable for your environment
LOCAL - REMOTE CONTROL REMOTE VERSION Greater Than Or Equals 20.1
Configure the minimal Citrix Workspace App version for your environment.
Example: 20.1

Troubleshooting

If your deviceTRUST installation or configuration does not work as expected, you can use the Troubleshooting guide to start troubleshooting.