Log files
Scout provides three logging options which are saved as
.log files on the Scout Server.
| Option | Log file | Description |
|---|---|---|
| Scout Console | scout.log |
Required for debugging |
Path: %USERPROFILE%\Documents\UniCon\ScoutConsole |
||
| In the Scout Console, click View > System diagnostics > Console log. | ||
| Scout Server | eluxd.log |
Log file of the Scout service, required for support calls |
Default path: %PUBLIC%\Documents\UniCon\ScoutServer |
||
| Previous versions are renamed in elux.log.1, elux.log.2, etc. | ||
| In the Scout Console, click View > System diagnostic > Server log (only if the Scout Console is installed on the same machine as the Scout Server). | ||
| Server keep alive log | keepAlive.log |
Log file for keep alive entries of the Scout Server |
| For devices, also a keepalive log file exists in the ScoutKeepAlive directory, provided the Scout Keep Alive service is installed. | ||
| Created every 10 minutes | ||
Default path: %PUBLIC%\Documents\UniCon\ScoutServer |
||
| Scout Statistics Service | UniconStatisticService.log |
Rotating log file with configurable path |
Default path: %USERPROFILE%\Documents\UniCon\ScoutStatisticService |
||
The location and the maximum size from which a new file is written can be configured in %PROGRAMFILES%\Unicon\ScoutStatistic\statisticservice.exe.config |
For further information about file paths, see Program and file directories.
Note:
| Option | Description |
|---|---|
| License log | All actions related to licenses such as entering, deleting and exporting licenses |
| View > System diagnostics > License log | |
| Administrator activity log | All administrator activities depending on the defined monitoring level |
| Security > Manage administrators > View protocol | |
| For further information, see Viewing administrator activities. |