Citrix ADC 13.0

How to download core or crashed files from Citrix ADC appliance

This troubleshooting article explains how an administrator can download core or crash files from the Citrix ADC appliance.

Download core or crash files from Citrix ADC appliance using SFTP client

To download the core or crash files from a NetScaler appliance, complete the following procedure:

  1. Open WinSCP and log on to the NetScaler Management IP.

  2. Navigate to the /var/core/1 to download the files.

    Packet size

Note:

To download the latest crash or core file, you can also use the WinSCP tool through command interface. The files can be located either in the core or crash directory.

How to download core or crashed files from Citrix ADC appliance