Self-service search for Virtual Apps and Desktops
Use the self-service search to get insight into the user events associated with the Virtual Apps and Desktops data source. User events such as file download, account logon, app start and end, session start and end, SaaS app start and end, SaaS app file downloads that are performed using the Citrix Virtual Apps and Desktops environments are displayed on the self-service search page.
For more information on the search functionalities, see Self-service search.
Select Virtual Apps and Desktops data source
To view the events, in the search box, select Apps and Desktops from the list. Select the time period for which you want to view the events and then click Search.
By default, the self-service page displays the events for the last one month. The page also provides you with several facets and a search box to filter and focus on the required events.
Select the facets to filter events
Use the following facets that are associated to the Virtual Apps and Desktops events.
Event Type- Search events based on the event type such as account logon, app end, session end.
Tenant- Search events based on the tenants.
Domain- Search events based on the domains such as citrate.net.
Platform- Search events based on type of platforms such as chrome, Mac, windows.
For example, you want to view the events of users who have logged on to their accounts in the last one hour. Select Account Logon in the Event Type facet. Select the time period. The search page displays the corresponding events.
Specify search query to filter events
Place your cursor in the search box to view the list of dimensions for the Virtual Apps and Desktops events. Use the dimensions to specify your query and search for the required events.
You can also use operators in your search query to expand your search criteria and get the required result. For more information on the valid operators, see Use search query in the search box to filter events.
For example, you want to search events for the user “John Doe” who is using the Windows operating system.
Enter “U” in the search box to get the related suggestions.
Click User-Name and enter the value “John Doe” using the equal operator.
Select the AND operator and the OS dimension. Assign the value “Windows” using the equal operator.
Select the time period and click Search to view the events based on the DATA table.