Citrix Cloud Connector proxy and firewall configuration

Port 443 using HTTP traffic, egress only. For full connectivity details, see Connectivity requirements.

Configuring the Cloud Connector to support a web proxy

The Cloud Connector supports connection to the Internet through a web proxy server. Both the installer and the services it installs need connections to Citrix Cloud Government. Internet access needs to be available at both of these points.


Enabling SSL decryption on certain proxies might prevent the Cloud Connector from connecting successfully to Citrix Cloud Government. For more information about resolving this issue, see CTX221535.


The installer uses the settings configured for Internet connections. If you can browse the Internet from the machine then the installer also functions.

See Changing proxy server settings in Internet Explorer for details about configuring the proxy settings.

Services at Runtime

The runtime service operates in the context of a local service. It doesn’t use the settings defined for the user as described previously. You need to import the setting from the browser.

To configure the proxy settings for the runtime service, open a Command Prompt window and use netsh as follows:

netsh winhttp import proxy source =ie

After running the command, restart the machine hosting the Cloud Connector so that the services start up with these proxy settings.

For complete details, see Netsh Commands for Windows Hypertext Transfer Protocol (WinHTTP).


Auto-detect or PAC scripts aren’t supported.

Citrix Cloud Connector proxy and firewall configuration