Service trials for Citrix Cloud Government

Trials for individual Citrix Cloud Government services are delivered through the Citrix Cloud Government platform. The functionality in a service trial is the same as the purchased service, so they’re suitable for a proof-of-concept (POC), pilot, or similar usage.

To customize your experience and deliver the services that matter most to your users, Citrix Cloud Government trial access is managed on a per-service basis.

When you’re ready to buy services, you’ll convert your trial to a production account, so there’s no need to reconfigure anything or create a separate production account.

Fast facts about service trials

  Citrix Cloud Government Trial
Number of subscribers allowed 25
Maximum Length 60 calendar days. You can request a trial for the service only once.
Availability Restricted availability
Resource location Customer provided and configured
User session length Unlimited
Local Microsoft Active Directory integration Yes
Choice of resource locations Yes
Deploy to on-premises Yes
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) Full feature set
Workspace Full feature set
Endpoint Management service Full feature set**
Customizable Yes

** Citrix hosts some endpoints outside of the Citrix Cloud Government boundary. See Endpoint Management service for US Government.

Request a service trial

To request a service trial, you’ll need to speak to a Citrix sales representative and provide your Organization ID (OrgID). The sales representative will ensure you have all the information you need to start using the service.

To request a trial and locate your OrgID, use the following steps:

  1. Sign in to your Citrix Cloud Government account.
  2. Under Available Services, locate the service you want to try out and click Request Trial.
  3. Note the OrgID displayed on the notification that appears.
  4. Click Speak to a sales representative to register your trial request.

When your trial is approved and ready to use, you’ll receive an email notification. You have 60 days to complete the trial.


To ensure the best customer experience, Citrix reserves the right to limit trials to a certain number of participants at any given time.

Purchase services

When you’re ready to convert your trial to a production service, contact a Citrix sales representative.

To complete the purchase, you’ll need your OrgID, available in the Citrix Cloud Government management console. Your OrgID appears in the following places:

  • In the top-right corner of the management console, your OrgID is displayed beneath your account name.

    OrgID displayed with account name

  • From the top-right menu, click Account Settings.

    Citrix Cloud Account Settings menu

    Your OrgID is shown in the Organization ID field.

    Citrix Cloud Account Settings page with OrgID


If you do not purchase before the end of your 60-day trial, the service is terminated and Citrix archives all data and settings for 90 days. If you purchase within the 90-day period, your trial is reactivated and converted to a production service.

Service trials for Citrix Cloud Government