Manage Citrix Cloud Government

Citrix Cloud Government includes the following administrative features:

  • Inviting administrators and delegating access to cloud services
  • Assigning a primary resource location
  • Assigning users to service offerings in the Library
  • Monitoring service notifications
  • View the System Log of events that occurred in Citrix Cloud Government


During the account onboarding process, an initial administrator is created. The administrator can then invite other administrators to join Citrix Cloud Government. The new administrators use their existing Citrix Cloud Government account credentials or set up a new account if needed. You can also fine-tune the access permissions of the administrators you invite. The permissions allow you to define access that’s aligned with the administrator’s role in your organization.

Add administrators and modify permissions

To invite other administrators and fine-tune their access to Citrix Cloud Government, see Add administrators to a Citrix Cloud Government account.

Remove administrators

You can remove administrators from your Citrix Cloud Government account on the Administrators tab. When you remove an administrator, they can no longer sign in to Citrix Cloud Government. If an administrator is logged in when you remove the account, the administrator stays active for a one minute. Eventually, access to Citrix Cloud Government is denied.


  • If there’s only one administrator in the account, you can’t remove that administrator. Citrix Cloud Government requires at least one administrator for each customer account.
  • Cloud Connectors aren’t linked to administrator accounts. So, Cloud Connectors continue operating even if you remove the administrator who installed it.


You can add subscribers to Library offerings using individual accounts or Active Directory groups. Using Active Directory groups does not require management through Citrix Cloud Government after you assign the group to an offering.

The process for assigning users to Library offerings is the same for Citrix Cloud Government and commercial Citrix Cloud. For instructions, see Assign users and groups to service offerings using Library.


If you’re using an on-premises StoreFront with Citrix DaaS, don’t use a Library to assign resources when creating delivery groups. Instead, use Studio to assign resources to users. If you use a Library in this scenario, resources might not be enumerated to users.

When creating a delivery group in Studio, on the Users page, do not select Leave user management to Citrix Cloud. Instead, select a different option (Allow any authenticated users to use this delivery group or Restrict use of this delivery group to the following users).

When an administrator removes an individual subscriber or group of subscribers from an offering, those subscribers can no longer access the service. For more information about removing subscribers from specific services, refer to the service’s document on the Citrix Product Documentation website.

Primary resource locations

A primary resource location is a resource location that you choose as “most preferred” for communications between your domain and Citrix Cloud Government. The resource location that you select as “primary” has Cloud Connectors that have the best performance and connectivity to your domain. The resource location enables your users to log on quickly to Citrix Cloud Government.

The process for selecting a primary resource location is the same for Citrix Cloud Government and commercial Citrix Cloud. For more information, see Select a primary resource location.


Notifications provide information about issues or events that might be of interest to administrators, such as new Citrix Cloud Government features. The notifications also provide any information of the problems with a machine in a resource location. Notifications can come from any service within Citrix Cloud Government.

Managing notifications is the same in Citrix Cloud Government and commercial Citrix Cloud. For more information about notifications, see Notifications.

System Log

The System Log displays a timestamped list of events that occurred in Citrix Cloud Government. You can export these changes as a CSV file to meet your organization’s regulatory compliance requirements or to support security analysis.

System Log functions are the same in Citrix Cloud Government and commercial Citrix Cloud, with some important limitations. For more information, see System Log

Manage Citrix Cloud Government