PoPs for commercial regions
For HDX traffic, we recommend the following configuration:
-
*.nssvc.net(including all sub-domains)
If you have not enabled all the sub-domains, we recommend the following configurations (less preferred):
-
*.c.nssvc.net -
*.g.nssvc.net
Note:
It is recommended to configure firewalls and Secure Web Gateways as mentioned in System and Connectivity Requirements.
If DNS forwarders are configured to allow recursive DNS resolution for specific domains, you must include
*.akadns.netin the allowed list. This configuration enables the Citrix Cloud Connector, Citrix Virtual Apps and Desktops, or client to connect to the Citrix Gateway service. Complete this configuration before July 15, 2025 to ensure continued operation of the Citrix Gateway service.
Global FQDNs with defined set of PoPs
| Type | FQDN | Purpose |
|---|---|---|
| Global
|
|
Global FQDN
|
|
Global FQDN including service continuity feature
|
|
| Global | reg.c.nssvc.net | Connectors/VDA to register to Citrix Cloud |
| Azure only | azure-reg.c.nssvc.net | Connectors in Azure to register to Citrix Cloud |
PoP FQDNs
Important:
Launch of the following PoPs are currently planned for the upcoming service release:
aws-asia-sein Singapore
aws-asia-twin Taipei, Taiwan
az-us-e2in Virginia, USAConfigure firewalls and Secure Web Gateways as mentioned in System and Connectivity Requirements for the preceding PoPs before September 9, 2025. The release roadmap is subjected to change.
| PoP code | PoP FQDN | Cloud service provider | Country | Location |
|---|---|---|---|---|
| az-asia-hk | az-asia-hk-rdvz.g.nssvc.net | Azure | Hong Kong | Hong Kong |
| az-asia-se | az-asia-se-rdvz.g.nssvc.net | Azure | Singapore | Singapore |
| az-aus-e | az-aus-e-rdvz.g.nssvc.net | Azure | Australia | New South Wales |
| az-bz-s | az-bz-s-rdvz.g.nssvc.net | Azure | Brazil | Sao Paulo |
| az-ca-c | az-ca-c-rdvz.g.nssvc.net | Azure | Canada | Toronto |
| az-eu-n | az-eu-n-rdvz.g.nssvc.net | Azure | Ireland | Dublin |
| az-eu-w | az-eu-w-rdvz.g.nssvc.net | Azure | Netherlands | Amsterdam |
| az-in-s | az-in-s-rdvz.g.nssvc.net | Azure | India | Chennai |
| az-jp-e | az-jp-e-rdvz.g.nssvc.net | Azure | Japan | Tokyo |
| az-nw-e | az-nw-e-rdvz.g.nssvc.net | Azure | Norway | Oslo |
| az-uae-n | az-uae-n-rdvz.g.nssvc.net | Azure | UAE | Dubai |
| az-us-e | az-us-e-rdvz.g.nssvc.net | Azure | USA | Virginia |
| az-us-e2* | az-us-e2-rdvz.g.nssvc.net | Azure | USA | Virginia |
| az-us-sc | az-us-sc-rdvz.g.nssvc.net | Azure | USA | Texas |
| az-us-w | az-us-w-rdvz.g.nssvc.net | Azure | USA | California |
| az-za-n | az-za-n-rdvz.g.nssvc.net | Azure | South Africa | Johannesburg |
| aws-aus-e | aws-aus-e-rdvz.g.nssvc.net | AWS | Australia | Sydney |
| aws-asia-se* | aws-asia-se-rdvz.g.nssvc.net | AWS | Singapore | Singapore |
| aws-asia-tw* | aws-asia-tw-rdvz.g.nssvc.net | AWS | Taiwan | Taipei |
| aws-bz-s | aws-bz-s-rdvz.g.nssvc.net | AWS | Brazil | Sao Paulo |
| aws-ca-e | aws-ca-e-rdvz.g.nssvc.net | AWS | Canada | Montreal |
| aws-eu-c | aws-eu-c-rdvz.g.nssvc.net | AWS | Germany | Frankfurt |
| aws-eu-w | aws-eu-w-rdvz.g.nssvc.net | AWS | France | Paris |
| aws-in-sc | aws-in-sc-rdvz.g.nssvc.net | AWS | India | Hyderabad |
| aws-in-w | aws-in-w-rdvz.g.nssvc.net | AWS | India | Mumbai |
| aws-uk-se | aws-uk-se-rdvz.g.nssvc.net | AWS | UK | London |
| aws-us-e | aws-us-e-rdvz.g.nssvc.net | AWS | USA | North Virginia |
| aws-us-nc | aws-us-nc-rdvz.g.nssvc.net | AWS | USA | Ohio |
| aws-us-w | aws-us-w-rdvz.g.nssvc.net | AWS | USA | North California |
Note:
*The launch of the Citrix Gateway service PoPs
az-us-e2,aws-asia-se, andaws-asia-twis planned for the upcoming service release.
Regional FQDNs for geo-location routing
Note:
Each geo-location has two FQDNS:
The FQDN ending with
rgn.g.nssvc.netis the general FQDN.The FQDN ending with
rgn-s.g.nssvc.netis the FQDN that includes the service continuity feature.
| Geo-location | FQDNs | PoPs included |
|---|---|---|
| United States - East
|
|
az-us-e, aws-us-e, aws-us-nc, az-us-e2
|
| United States - Central and West
|
|
az-us-w, aws-us-w, az-us-sc
|
| United States
|
|
az-us-sc, az-us-e, az-us-w, az-us-e2, aws-us-e, aws-us-w, aws-us-nc
|
| United States - Azure only
|
|
az-us-e, az-us-w, az-us-sc
|
| Europe
|
|
aws-eu-c, aws-eu-w, az-eu-w, az-eu-n
|
| Australia
|
|
az-aus-e, aws-aus-e
|
| Global - Azure only
|
|
az-us-e, az-us-w, az-us-sc, az-bz-s, az-eu-w, az-eu-n, az-aus-e, az-asia-se, az-jp-e, az-in-s, az-uae-n, az-za-n, az-asia-hk, az-ca-c, az-us-e2
|
| Asia
|
|
az-uae-n, aws-in-w, az-in-s, az-asia-se, az-jp-e, aws-in-sc, aws-asia-tw, aws-asia-se
|