Citrix SD-WAN Orchestrator for On-premises 12.3

Network Troubleshooting

Customers can view logs of all the network appliances, enabling quick troubleshooting.

Audit logs

Audit logs capture the action, time, and result of the action performed by users on a customer network. Navigate to Troubleshooting > Audit Logs to view the Network Troubleshooting: Audit Logs page.

The Network Audit logs page displays the following information:

  • Search bar: Search for an audit activity based on a keyword.
  • Filtering options: Run an audit log search by filtering based on the following criteria:
    • User
    • Feature
    • Site
    • Time range
  • Audit Info: Select the icon on the Action column to navigate to the Audit Info section. This section provides the following information:
    • Method: HTTP request method of the invoked API.
    • Status: Result of the API request. You see the following error response when the API request fails.

      Network audit logs error response

    • Response: Error response when the API request fails. This field is displayed only when the API request fails.
    • Payload: Body of the request sent through API.
    • URL: HTTP URL of the revoked API.

      Network audit info

  • Log payloads: By default, this option is disabled. When enabled, the request body of the API message is displayed in the Audit Info section. For more information about API, see API guide for Citrix SD-WAN Orchestrator.

    Network audit logs

Device logs

Customers can view the device logs that are specific to sites.

You can select specific device logs, download it, and share it with site admins if necessary.

Network device logs