What’s new in Secure Mail

The following features are new in Secure Mail 18.11.0.

Secure Mail for Android

  • Subfolder notifications. In Secure Mail for Android, you can receive mail notifications from subfolders of your mail account. For details, see Subfolder notifications.

  • Updates to background services in Secure Mail for Android. To meet the Google Play Background Execution Limits requirement on devices running Android 8.0 (API level 26) or later, we have upgraded Secure Mail background services. For uninterrupted mail sync and notifications on your device, enable Firebase Cloud Messaging (FCM) service push notifications. For more details about enabling FCM-based push notifications, see Push notifications for Secure Mail

Ensure that you turn on Mail notifications in Secure Mail settings on your device. For more details about this update, see this Support Knowledge Center article.

Limitations:

  • If you have not enabled FCM-based push notifications, background sync occurs once in every 15 minutes. This interval may vary depending on whether the app is running in the background or the foreground.

  • When users manually update the time from device settings, the date in the calendar widget will not update automatically.

Secure Mail for iOS

  • Support for iOS 12.1. Secure Mail for iOS supports iOS version 12.1.

  • Enhancements to rich push notification failure messages. In Secure Mail for iOS, appropriate push notification failure messages appear in the notification center on your device based on the type of notification failure. For details, see Push notification failure messages in Secure Mail for iOS, see Push notification failure messages in Secure Mail for iOS.

  • Feeds from your Manager. In Secure Mail for iOS, you can view emails from your manager in the Feeds screen. Up to five emails appear under the From Your Manager feeds, based on your Sync mail period settings. To view more emails from your manager, tap See all.

    Secure Mail Manager feeds

Prerequisites

Ensure that Exchange Web Services (EWS) is enabled on your Exchange Server.

The manager card appears based on the organizational details (Outlook contact) fetched from Active Directory. For the correct details to appear in the manager feed, ensure that your admin has configured your organizational hierarchy in Active Directory.

Note:

This feature is not supported on IBM Lotus Notes server.

Secure Mail 18.10.5

  • Secure Mail integration with Slack (Preview): You can now take your email conversation over to Slack app on devices running iOS or Android. For details, see Secure Mail integration with Slack (Preview).

  • Enhancements to Feeds folder: In Secure Mail for iOS, the following are enhancements to the existing Feeds folder:

    • View up to five upcoming meetings in your Feeds card.
    • Upcoming meetings for the next 24-hour period appear in the Feeds card and are categorized into Today and Tomorrow sections.

Secure Mail 18.10.0

  • Secure Mail notification channels for mail and calendar notifications: On devices running Android O or later, you can use the notifications channel settings to manage how your email and calendar notifications are handled. This feature allows you to customize and manage your notifications. For details, see Notification channels.

  • Report phishing email (as a forward): In Secure Mail for iOS, you can use the Report as phishing feature to report an email (as a forward) that you suspect of phishing. You can forward the suspicious messages to email addresses that admins configure in the policy. To enable this feature, an admin must configure the Report Phishing Email Address policy and set the Report Phishing Mechanism as Report Via Forward. For details, see Report phishing emails as a forward.

Secure Mail 18.9.0

  • New version numbering scheme in the format “yy.mm.version.” For example, version 18.9.0

  • Report phishing email (as a forward): In Secure Mail for Android, you can use the Report as phishing feature to report an email (as a forward) that you suspect of phishing. You can forward the suspicious messages to email addresses that admins configure. To enable this feature, an admin must configure the Report Phishing Email Address policy and set Report Phishing Mechanism as Report Via Forward. For details, see Report phishing emails as a forward.

  • Enhancements to Feed cards: The following enhancements have been made to the existing Feeds folder, in Secure Mail for android:

    • Meeting invites from all auto-synced folders appear in your Feeds card.
    • View up to five Upcoming meetings in your Feeds card.
    • Upcoming meetings now appear based on a 24-hour period starting from your current time. These meeting invites are categorized into Today and Tomorrow. Prior to this release, upcoming meetings until the end of the day would appear in your feeds.
  • Export Secure Mail calendar events: Secure Mail for Android and iOS allow you to export Secure Mail calendar events to your device’s native calendar app. To enable this feature, tap Settings and drag the slider for Export Calendar Events to the right. For details, see Export Secure Mail calendar events.

Secure Mail 10.8.65

  • Available with iOS 12: In Secure Mail for iOS, we support the Group Notifications feature. With this feature, conversations are grouped from a mail thread. You can quickly glance at grouped notifications on the lock screen of your device. Group Notification settings are enabled by default on the device.
  • In Secure Mail for iOS, the Save draft and Delete draft buttons are larger. This enhancement makes it easier for customers to distinguish one option from the other.
  • In Secure Mail for iOS, you can identify incoming calls from your Secure Mail contacts by enabling Secure Mail Caller ID in device Settings. On enabling these settings, when you get an incoming call, the device displays the App name with the Caller ID, such as “Secure Mail Caller ID: Joe Jay”. For details, see Secure Mail Caller ID.

Secure Mail 10.8.60

  • Secure Mail supports Android P.
  • Secure Mail is now available in Polish.
  • In Secure Mail for iOS, you can attach files to your email from iOS native Files app. For details, see iOS features.

Secure Mail 10.8.55

There are no new features in Secure Mail version 10.8.55. For fixed issues, see Known and fixed issues.

Secure Mail 10.8.50

Photo attachment improvements. In Secure Mail for iOS, you can attach photos easily by tapping the new Gallery icon. Tap the Gallery icon and select photos that you want to attach to your email.

photo attachement improvement iOS

Secure Mail feeds screen. Secure Mail for iOS and Android feature all your unread emails, meeting invites that require your attention, and your upcoming meetings in the Feeds screen.

Secure Mail 10.8.45

Folder sync. In Secure mail for iOS and Android, you can tap the Sync icon to refresh all Secure Mail content. The Sync icon is present in Secure Mail slide outs such as Mailboxes, Calendars, Contacts, and Attachments. When you tap the Sync icon, those folders that you have configured to auto refresh such as Mailboxes, Calendars, Contacts are updated. The timestamp of the last sync appears next to the Sync icon.

Photo attachment improvements. In Secure Mail for Android, you can attach photos easily by tapping the new Gallery icon. Tap the Gallery icon and select photos that you want to attach to your email.

photo attachement improvement android

Secure Mail 10.8.40

Support to search calendar. In Secure Mail for iOS, you can search the calendar for events, attendees, or any other text.

Secure Mail 10.8.35

The version for Secure Mail for iOS is 10.8.36.

  • Notification response options. In Secure Mail for iOS, users can respond to meeting notifications, such as Accept, Decline, and Tentative. They can respond to message notifications with Reply and Delete.

    Image of notification response options

  • Secure Mail for Android back button enhancements. In Secure Mail for Android, you can tap the back button on your device to dismiss the expanded options of the Floating Action Button. If the Floating Action Button is in the expanded state, tapping the back button on your device collapses the response options. This action takes you back to the message or event details view.

    Image of Android back button enhancements

  • In Secure Mail for Android, meeting response buttons appear within the email. When you receive an email notification about meeting invites, you can respond to the invite by tapping on one of the following options:

    • Yes
    • Maybe
    • No

    Image of meeting invite options in Secure Mail for Android

Secure Mail 10.8.25

Secure Mail for iOS now supports S/MIME for derived credentials: In order for this feature to work, you need to do the following:

  • Select Derived Credential as the S/MIME certificate source. For details, see Derived credentials for iOS.
  • Add the LDAP Attributes client property in Citrix Endpoint Management. Use the following information:
    • Key: SEND_LDAP_ATTRIBUTES
    • Value: userPrincipalName=${user.userprincipalname},sAMAccountNAme=${user.samaccountname},displayName=${user.displayName},mail=${user.mail}

For steps on how to add a client property, for XenMobile Server, see Client properties and for Endpoint Management, see Client properties.

For more information about how devices enroll when using derived credentials, see Enrolling devices by using derived credentials.

  1. On your Endpoint Management Console, navigate to Configure > Apps.
  2. Select Secure Mail and then click Edit.
  3. Under the iOS platform, for the S/MIME certificate source, select Derived Credential.

    Image of new navigation bar in Secure Mail for iOS

Secure Mail for iOS and Android have a revamped look and feel: We’ve made the user navigation simpler and more efficient. We’ve realigned the Secure Mail menu and action buttons in the form of a navigation bar. For a video demonstrating the user navigation changes, see:

Secure Mail YouTube video icon

The following figure shows the new navigation bar on iOS devices.

Image of new navigation bar in Secure Mail for iOS

The following figure shows the new navigation bar on Android devices.

Image of new navigation bar in Secure Mail for Android

What’s changed:

  • The grabber icon has been removed. Secure Mail features, such as Mail, Calendar, Contacts, and Attachments, are now available as buttons in the footer tab bar. The following figure shows this change.

    Image of footer tab bar

    Note:

    On Android devices, the footer tab bar is not available after you open a mail item. For example, as shown in the following figure, if you open an email or a calendar event, the footer tab bar is not available.

    Image of Android devices without footer tab bar

  • The Settings menu is available within all menus, such as Mail, Calendar, Contacts, and Attachments. To go to Settings, tap the hamburger icon and then tap the settings button available at the bottom right, as shown in the following figure.

    Image of settings menu in Secure Mail

  • The Search icon replaces the Search bar and is available in the Inbox, Contacts, and Attachments views.

    Image of the Search icon

  • On iOS devices, you can tap and hold on a mail item to select the item.

  • You can tap the Compose floating action button to compose a new email, as shown in the following figure.

    Image of the Compose floating action button

  • The following menu options are now available on the top right of your screen:
    • Sync options: Tap the overflow icon on the top right and navigate to More options > Sync options to change your sync preferences.

      Note:

      This option is available on Android devices only.

    • Search icon: Tap to search for an email.

  • Triage view icon: Tap for triage view of the conversation.

  • Respond floating action button: While viewing an email, tap to Forward, Reply All, or Reply, as shown in the following figure.

    Image of the respond floating action button

  • While viewing an email, the following menu options are available from the top right of your screen:
    • Flag: Tap to flag the email.
    • Mark As Unread: Tap to mark email as unread.
    • Delete: Tap to delete the email.
    • More options: Tap the overflow icon to view other available actions, such as Move.

Calendar changes

  • From the calendar, you can tap an event floating action button to create an event, as shown in the following figure.

    Image of the calendar floating action button

  • The following menu options are now available from the top right of your screen:

    • Today: Tap to view today’s events.
    • Search: Tap to search for an event.
    • Respond floating action button: While viewing an event, tap to Forward, Reply All, or Reply.

    Image of the calendar response options

When you view an event, the event response actions such as Yes, Maybe, and No are realigned and available below the event details.

Contacts changes

  • You can tap a Create New Contact floating action button, as shown in the following figure.

    Image of the Create New Contact image

  • The Search menu option is now available from the top right of the screen. You can tap the option to search for a contact.
  • While viewing a contact, the following menu options are available from the top right of your screen:

    On Android devices:

    • Edit: Tap to edit the contact.
    • More options: Tap the edit icon to view other available actions, such as Attach to Mail, Share, and Delete.

    Image of the overflow icon for Android

    On iOS devices:

    • Edit: Tap to edit the contact.
    • Share: Tap the share icon to view other available actions, such as Share contact and Attach to Mail.

    Image of the share icon for iOS

    Note:

    To delete a contact on iOS devices, select the contact, tap Edit and then tap Delete at the bottom of the screen, as shown in the following figure.

    Image of delete contact option on iOS devices

Attachments changes

The following menu options for attachments are now available from the top right of your screen:

  • Sort: Tap the Sort icon and choose appropriate filters to sort attachments.
  • Search: Tap to search for an attachment.

Secure Mail 10.8.20

  • Secure Mail for iOS now supports the use of derived credentials for enrollment and authentication. For more information on derived credentials, see Derived Credentials for iOS.
  • Secure Mail for iOS supports rich push notifications. Rich notifications ensure that you receive lock screen notifications for your inbox even when Secure Mail is not running in the background. This feature is supported on password-based authentication and client-based authentication setups. For details, see Rich push notifications.

    Note: Due to the change in architecture to support the rich push notifications feature, the VIP Only mail notifications is no longer available.

Secure Mail for Android, along with iOS now supports rich text signatures. You can use images or links in your email signature. For details, see Rich text signatures.

Secure Mail 10.8.15

  • Secure Mail for iOS now supports rich text signatures. You can use images or links in your email signature. For details, see Rich text signatures.
  • Secure Mail supports Android Enterprise, formerly known as Android for Work. You can create a separate work profile by using Android enterprise apps in Secure Mail. For details, see Android Enterprise in Secure Mail.
  • Secure Mail renders embedded resources while viewing an email. If the resources are present in your internal network, such as mails with image URLs that are internal links, Secure Mail connects to the internal network to fetch the content and render it.
  • Secure Mail supports modern authentication. Modern authentication is OAuth token-based authentication with user name and password. This support includes support for Office 365 for internal and external Active Directory Federation Services (AD FS) or identity provider (IdP).
  • Performance enhancements to the Attachments repository. You can scroll through your Attachments repository much faster.

Secure Mail 10.8.10

  • Support to print email attachments. Secure Mail for iOS supports printing email attachments.
  • Modern authentication with Microsoft Office 365. Secure Mail for iOS supports modern authentication. Modern authentication is OAuth token-based authentication with user name and password. This support includes support for Office 365 for external and internal Active Directory Federation Services (AD FS), as well as identity provider (IdP).

Note:

This release does not support modern authentication with Endpoint Management integration with Microsoft Intune/EMS.

Modern authentication with Office 365. Secure Mail for Android supports modern authentication. Modern authentication is OAuth token-based authentication with user name and password. This support includes support for Office 365 for external and internal ADFS, as well as IdP.

For details, see Modern authentication using Microsoft office 365.

Note:

This release includes modern authentication in a scenario where AD FS is accessible externally.