Configuration reports

Customer administrators can generate configuration reports to gain insights into the Secure Private Access site’s setup. The configuration report includes information for the following categories:

  • Access policies governing access to applications and resources.
  • Applications configured within Secure Private Access.
  • Routing domains set up for the applications.
  • Resource locations associated with the customer.
  • Secure Private Access site configuration details such as the following:

    • Secure Private Access site address
    • StoreFront™ store URLs
    • Gateway URLs
    • License Server URL
    • Director URL

The configuration reports can be used in the following scenarios:

  • Identify and resolve configuration issues.
  • Share with the Citrix Support team for investigation and troubleshooting purposes.
  • Use the report as a reference to set up new sites or modify existing site details.

Generate a configuration report

Perform the following steps to generate a configuration report:

  1. In the Secure Private Access admin console, go to Settings > Configuration Report.
  2. Click Create report to initiate the report generation process.

    Once the report is generated, the Configuration Report dialog displays the following status:

    • Report Completed: Indicates that all required details are successfully included in the report.
    • Report Partially Complete: Indicates that some details are missing or not generated.

    The dialog also lists the categories for which the report generation was incomplete.

    The following figure shows a sample configuration report dialog with complete and partially complete status.

    Configuration report

  3. Click Download to manually export the report to your local drive.

Important:

Generating configuration reports is limited to administrators with the following Secure Private Access roles:

  • Full Access Administrator
  • Read Only Administrator
  • Full Monitor Administrator
  • Administrators with the Help Desk Administrator role cannot generate configuration reports.
Configuration reports