Citrix Virtual Apps and Desktops

Restore desktop connections

June 21, 2020

Contributed by:

R C L

From Director, check the user’s connection status for the current machine in the user title bar.

If the desktop connection failed, the error that caused failure is displayed and can help you decide how to troubleshoot.

Action	Description
Ensure that the machine is not in maintenance mode	On the User Details page, make sure maintenance mode is turned off.
Restart the user’s machine	Select the machine and click Restart. Use this option if the user’s machine is unresponsive or unable to connect. For example, when the machine is using an unusually high amount of CPU resources, which can make the CPU unusable.

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Restore desktop connections

June 21, 2020

Contributed by:

R C L

June 21, 2020

Contributed by:

R C L

Restore desktop connections

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