About this release

What’s new in 21.12.0

Reposition the in-session toolbar

With this release, you can reposition the in-session toolbar. You can choose to position it either on the top or on the right of the screen. When you drag the toolbar notch away from the toolbar edge, the rectangle drag indicator and the drop target appear. Drop the drag indicator over the drop target to reposition the toolbar.

Previously, the in-session toolbar was fixed either on the top or on the right.

Notes:

  • The feature is applicable for iPad users only.
  • The feature functions with touch or mouse.
  • The feature functions with an iPad or on an external display.
  • The last toolbar position persists for the next session or the application launch.

iOS version support

Citrix Workspace app version 22.01.5 is the last release that supports minimum target iOS version 11.x.

Citrix Workspace app version published in the month of April 2022 is the last release that supports minimum target iOS version 12.x.

For more information, see the deprecation table.

Recommendations and notes

  • If you are on HTTP-based stores, for a secure context, we recommend that you transition to HTTPS-based stores. For more information, see HTTPS.
  • We now support iOS 15.

What’s new in 21.11.0

In this release, we have introduced the Spotlight search feature. You can use Spotlight search to find your desktops and your Web, SaaS (Software-as-a-Service), and desktop apps. You can then access these apps and desktops directly from Spotlight search without launching Citrix Workspace app.

Note:

  • The Spotlight search feature doesn’t support mobile apps.

Spotlight search

Service Continuity Feature preview

Note:

  • This feature is in public technical preview.

Service continuity removes or minimizes the dependency on the availability of components that are involved in the connection process. Users can launch their virtual apps and desktops regardless of the health status of the cloud services. For more information, see Service continuity section in the Citrix Workspace documentation.

Recommendations and notes

  • If you are on HTTP-based stores, for a secure context, we recommend that you transition to HTTPS-based stores. For more information, see HTTPS.
  • We now support iOS 15.

What’s new in earlier releases

What’s new in 21.10.5

Find in page enhancement

The Find in page enhancement lets you search for words or phrases. This usability enhancement is applicable within your Web, Software-as-a-Service (SaaS) apps, and from the microapp view.

To search,

  1. On your iPad, tap the ellipsis (…) button on the upper-right corner and then select Find in page. Find in page for iPad On your iPhone, tap the ellipsis (…) button on the lower-right corner and then select Find in page. Find in page for iPhone The on-screen keyboard appears. Keyboard

  2. Type the text you want to search for in the text box (for example, type the word “Citrix”). The search results appear. Search result

Recommendations and notes (HTTPS, iOS 15)

  • If you are on HTTP-based stores, for a secure context, we recommend that you transition to HTTPS-based stores. For more information, see HTTPS.
  • We now support iOS 15.

What’s new in 21.10.0

Long press functionality to access resource

You can now long press the Citrix Workspace app icon and access your most recently launched resource. Previously, you had to start the app to launch your resources. You can now quit the Citrix Workspace app and access your most recently launched resource.

Free demo access

Trying out the Citrix Workspace experience on mobile devices just got easier. Potential users and anyone interested now have free demo access of the Citrix Workspace app for iOS.

You can get to know about Citrix Workspace app by requesting a free 72-hour trial.

To request free demo access,

  1. Tap Request demo access on the Citrix Workspace app Sign in screen. Request demo

  2. The Citrix request demo access webpage appears.
  3. Enter your required details like name, company, address, phone number, city, work email address, and then tap Submit Request. Email address for demo

  4. You receive a temporary user name and password on your work email address. Enter the temporary user name and password on the Sign in screen.

You now have free demo access to Citrix Workspace app for 72 hours.

Recommendations and notes (HTTPS, iOS 15)

  • If you are on HTTP-based stores, for a secure context, we recommend that you transition to HTTPS-based stores. For more information, see HTTPS.
  • We now support iOS 15.

What’s new in 21.9.5

Battery status indicator

The battery status of the device now appears in the notification area within the virtual desktop session. Previously, the battery status indicator wasn’t visible in the session, which sometimes led to a loss of productivity when the laptop shuts down after the battery runs out.

This feature is supported only on VDA versions 7.18 and later.

Note:

  • In sessions running on Microsoft Windows 10 VDAs, the battery status indicator might take about 1 or 2 minutes to appear.

Recommendations and notes (HTTPS, iOS 15)

  • If you are on HTTP-based stores, for a secure context, we recommend that you transition to HTTPS-based stores. For more information, see HTTPS.
  • We now support iOS 15.

What’s new in 21.9.1

This release addresses several issues that help to improve overall performance and stability.

Note:

We now support iOS 15.

What’s new in 21.9.0

nFactor Advanced authentication policy support

We now support certificate-based authentication on Citrix Workspace app when configured through nFactor Advanced authentication policies on Citrix Gateway. nFactor authentication provides a way to configure flexible, agile multi-factor schemas.

End user experience monitoring enhancement

We now support the EUEM (End user experience monitoring) client startup metrics. EUEM helps in collecting highly granular session experience monitoring data in real time. It sends the data to the Director dashboard, so that the administrator can monitor the user experience. The data is collected through the Session experience monitoring service (SEMS) present on the VDA. Client startup metrics data available for monitoring on the dashboard includes:

  • ICA file download duration.
  • Session creation client duration. Session creation client duration represents the time taken to create a session, from the moment an ICA file is launched to the time when the connection is established.
  • Session lookup client duration. Session lookup client duration represents the time taken to query every session for hosting the requested published application. The check is performed on the client to determine whether an existing session can handle the application launch request.
  • Citrix real-time recording of the ICA round trip time, also known as ICA RTT. ICA RTT is the time that elapses from when the user presses a key until the response is displayed at the endpoint.

Recommendations and notes:

  • If you are on HTTP-based stores, for a secure context, we recommend that you transition to HTTPS-based stores. For more information, see HTTPS.
  • We now support iOS 15 beta 8.

What’s new in 21.8.0

This release addresses several issues that help to improve overall performance and stability.

What’s new in 21.7.5

This release addresses several issues that help to improve overall performance and stability.

What’s new in 21.7.0

This release addresses several issues that help to improve overall performance and stability.

What’s new in 21.6.5

Microphone and camera access

You can now access your microphone and camera for audio-video conferencing through a VDA session. Citrix Workspace app requires your permission to access microphone or camera which can be provided by navigating to Settings on your device and enabling camera or microphone.

Also, per-store microphone and camera access as a part of the client-selective trust security feature has been included to allow Citrix Workspace app to trust access from a VDA session.

Citrix Workspace app requires the user’s permission to access the microphone or camera.

You can configure the access levels by navigating to Settings > Store Settings. In the Store Settings menu, click a store to enable the required microphone or camera access. The selected setting for microphone or camera access is applied on a per-store basis.

EDT stack parameters enabled by default

From this release onward, the Read EDT stack parameter option has been removed from Advanced > Adaptive Transport Settings and is enabled in the background by default. This update provides a better user experience by ensuring that you don’t have to enable this feature when you install Citrix Workspace app for iOS.

What’s new in 21.6.0

This release addresses several issues that help to improve overall performance and stability.

What’s new in 21.5.1

This release addresses several issues that help to improve overall performance and stability.

What’s new in 21.5.0

Microphone and camera access Feature preview

With this release, you can access your microphone and camera for audio-video conferencing through a VDA session. Citrix Workspace app requires your permission to access microphone or camera which can be provided by navigating to Settings on your device and enabling camera or microphone.

Also, per-store microphone and camera access as a part of the client-selective trust security feature has been included to allow Citrix Workspace app to trust access from a VDA session. Citrix Workspace app requires permission to access the microphone or camera.

You can configure the access levels by navigating to Settings > Store Settings. In the Store Settings menu, select a store to enable the required microphone or camera access. The selected setting for microphone or camera access is applied on a per-store basis.

This feature has the following known issues:

  • There is a slight lag in audio when both microphone and camera are turned on in a video conference call. [RFIOS-8053]
  • Audio echoes or breaks when multiple people speak over a video conference call. [RFIOS-8054]
  • The microphone stops working intermittently, during a video conference call, despite being enabled. This issue occurs with VDAs running on Windows Server 2019. [RFIOS-8068]
  • If the microphone permission is disabled, and you start a video conference call and enable the microphone when prompted, the microphone does not work. [RFIOS-8079]
  • The dialog box requesting access to the camera appears when you open apps that don’t use the camera. This issue occurs when you have disabled the camera in the Store Settings screen. [RFIOS-8082]

Note:

This feature is in the preview phase and may continue to be while we receive customer feedback and work towards improving the quality and experience.

Share your feedback to improve the utility of this feature in https://podio.com/webforms/26121475/1963483

Generic mouse support on external monitors

With this release, you can use a generic mouse on external monitors connected to an iPad. Generic mouse is supported on devices running iOS 13.4 or later.

IMPORTANT:

To use a generic mouse with external monitors, ensure that Presentation mode is turned off in your Citrix Workspace app by navigating to Settings > Display options.

The toolbar on the external monitor is hidden when you use a generic mouse. Also, the mouse pointer is mirrored on the external monitor and appears on both your iPad screen and on the external monitor simultaneously.

Usability enhancement

This usability enhancement lets you navigate back and forth within web and Software-as-a-Service (SaaS) apps, in addition to the microapp view.

The navigation buttons appear at the bottom left of your Workspace web and SaaS app sessions of your iPhone.

Navigation

The navigation buttons appear at the top left of your Workspace web and SaaS app sessions of your iPad.

Navigation

What’s new in 21.4.5

  • Citrix Workspace app for iOS allows you to access the web, SaaS apps, and websites hosted by your organization, regardless of your access location. This feature is available only for customers on cloud stores.

  • From this release onward, Device Storage settings are available under a new section in the settings called Store Settings. To view Device Storage, navigate to Settings > Store Settings.

What’s new in 21.4.0

This release addresses several issues that help to improve overall performance and stability.

What’s new in 21.3.5

This release addresses several issues that help to improve overall performance and stability.

What’s new in 21.3.0

This release addresses several issues that help to improve overall performance and stability.

What’s new in 21.2.0

CryptoKit update

Citrix Workspace app 21.2.0 does not support TLS_RSA cipher suite.

What’s new in 21.1.5

Client Drive Mapping (CDM) enhancement

Earlier, a selected choice of device storage access was applied on all configured stores. With this release, Citrix Workspace app allows you to select a specific device storage access for every configured store. Device storage access has the following options.

  • No access
  • Read-only access
  • Read and write access
  • Ask me every time

If you select Ask me every time, a prompt appears, asking you to select the type of device storage access at every launch. By default the No access option is selected.

Note:

This feature applies only on direct ICA launches and Citrix Gateway configured stores. Stores without end-to-end SSL setup aren’t supported.

iOS version support

Citrix Workspace app 21.1.5 for iOS is the last release that supports iOS version 10.x. For more information, see the deprecation table.

What’s new in 21.1.0

This release addresses several issues that help to improve overall performance and stability.

What’s new in 20.12.0

This release addresses several issues that help to improve overall performance and stability.

What’s new in 20.11.0

Enhanced webview with native controls for SaaS apps

With this release, you can have an enhanced webview with native controls for SaaS apps. This enhancement allows you to:

  • View the URL of your apps.
  • View the security information of your apps.
  • Share your apps.

Also, you can now swipe your apps left and right to move forward and backward, respectively.

What’s new in 20.10.5

Special key support

This release adds support for the following key combinations on iOS external keyboards:

  • Windows + R

  • Windows + D

  • Windows + E

  • Windows + L

  • Windows + M

  • Windows + S

  • Windows + CTRL+ S

  • Windows + T

  • Windows + U

  • Windows + Number

  • Windows + UP

  • Windows + Down

  • Windows + Left

  • Windows + Right

  • Windows + X

  • Windows + K

  • CTRL + ESC

What’s new in 20.10.0

This release addresses several issues that help to improve overall performance and stability.

What’s new in 20.9.5

This release addresses several issues that help to improve overall performance and stability.

What’s new in 20.9.0

External sharing of webpages

With this release, you can share the webpages you open from Citrix Workspace app for iOS with others. You can:

  • copy a link from within a webview
  • directly open a webpage in Safari
  • send links directly to people or apps

To do this, tap the icon on the top right of the webview or long tap any link within the webview and tap the option you need.

What’s new in 20.8.1

This release addresses a number of issues that help to improve overall performance and stability.

What’s new in 20.8.0

This release addresses a number of issues that help to improve overall performance and stability.

What’s new in 20.7.6

This release addresses a number of issues that help to improve overall performance and stability.

What’s new in 20.7.5

This release addresses a number of issues that help to improve overall performance and stability.

What’s new in 20.7.0

External monitor and toolbar support

The External monitor and toolbar feature is now ready for general availability. This release also addresses fixes relating to this feature.

Generic mouse and trackpad support

With this release, you can use a generic mouse or trackpad to right-click, scroll, and hover in HDX sessions. The actions are similar to those of the Citrix X1 Mouse. The style of the local mouse cursor changes to match that of the remote cursor.

Notes:

  • This feature is available on iPadOS 13.4 and later.
  • This feature isn’t supported on iPhones.

Limitation:

If you have an external monitor connected while in a session, the generic mouse cursor remains on the native device due to an iOS limitation.

Support for multi-factor (nFactor) authentication

Multifactor authentication enhances the security of an application by requiring users to provide multiple proofs of identify to gain access. Multifactor authentication makes authentication steps and the associated credential collection forms configurable by the administrator.

Native Citrix Workspace app can support this protocol by building on the Forms logon support already implemented for StoreFront. The web logon page for Citrix Gateway and Traffic Manager virtual servers also consumes this protocol.

For more information, see SAML authentication, and Multi-Factor (nFactor) authentication.

Limitations:

  • With nFactor support enabled, you can’t use biometric authentication such as Touch ID and Face ID.
  • Certificate-based authentication isn’t supported.

Special key support

This release adds support for the following single keys on an external keyboard of iOS 13.4 and later:

  • PageUp
  • PageDown
  • Home
  • End
  • F1
  • F2
  • F3
  • F4
  • F5
  • F6
  • F7
  • F8
  • F9
  • F10
  • F11
  • F12

What’s new in 20.6.0

External monitor and toolbar support feature preview

Starting with this release, you can use the Citrix X1 Mouse to operate the toolbar on an external monitor. You can now move the toolbar notch horizontally, while the toolbar is closed. When you connect your iOS device to the external monitor, Citrix Workspace app automatically detects the screen resolution of the external monitor. You can use the Display button on the toolbar to select a particular screen resolution. You can access the Display option without having to add an account or sign in first.

What’s new in 20.5.0

This release addresses a number of issues that help to improve overall performance and stability.

What’s new in 20.4.5

This release addresses a number of issues that help to improve overall performance and stability.

What’s new in 20.4.0

Note:

Starting in June 2020, Citrix Workspace app discontinues supporting iOS operating system version 11.x. As an alternative, upgrade your iOS operating system to version 12 or later.

Citrix X1 Mouse pairing and connection status

This feature lets you have more control over the Citrix X1 Mouse pairing process. On the Settings screen, you can:

  • Pair the Citrix X1 Mouse. You can also pair an X1 Mouse when you are in a session.
  • View the connection status. assistive touch scanning assistive touch resumes scanning assistive touch connected

  • View the Citrix X1 Mouse properties such as Name, UUID, Firmware Revision, and Battery Level. To do so, tap the Citrix X1 Mouse entry under CONNECTED MOUSE. assistive touch connected chevron

    Connected mouse properties:

    assistive touch properties

AssistiveTouch

With the AssistiveTouch feature enabled on iOS 13 or later, you can see the AssistiveTouch cursor if you switch between desktop mouse mode and AssistiveTouch mode.

Note:

In desktop mouse mode, the pointer cursor appears. In AssistiveTouch mode, the round cursor appears.

The AssistiveTouch cursor appears when you:

  • Leave a session
  • Go to the iOS App Switcher screen
  • Go to the iOS home screen or another app

Desktop mode resumes when you navigate back to Citrix Workspace app and when you are in a session.

What’s new in 20.3.0

This release addresses a number of issues that help to improve overall performance and stability.

What’s new in 20.2.2

This release addresses a number of issues that help to improve overall performance and stability.

What’s new in 20.2.0

This release addresses a number of issues that help to improve overall performance and stability.

What’s new in 20.1.5

This release addresses a number of issues that help to improve overall performance and stability.

What’s new in 20.1.0

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues

Fixed issues in 21.12.0

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in earlier releases

Fixed issues in 21.11.0

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.10.5

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.10.0

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.9.5

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.9.1

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.9.0

  • Adding a Workspace cloud store through email-based auto discovery might fail. [RFIOS-8733, CVADHELP-17988]
  • You might not be able to tap on the new multi-tasking menu on iPad iOS 15 because it’s in the same location as the in-session toolbar button. With this fix, the in-session toolbar is now located at the right side. [RFIOS-8411]

Fixed issues in 21.8.0

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.7.5

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.7.0

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.6.5

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.6.0

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.5.1

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.5.0

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.4.5

Citrix Workspace app for iOS crashes intermittently when you open Settings and click Device Storage. As a work-around, reinstall Citrix Workspace app. [RFIOS-8015]

Fixed issues in 21.4.0

  • When you import a new certificate from Google Drive on an iPad, there’s no response and the download fails. [RFIOS-7911]
  • You cannot log on to the store after you close the Citrix Workspace app on iPads by swiping up. [RFIOS-7912]

Fixed issues in 21.3.5

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.3.0

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.2.0

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.1.5

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 21.1.0

On iPads running on iOS 13 or later, SaaS apps might open in the secure browser even when the Enforce policy on mobile device setting is not selected on the admin console. [CVADHELP-16596]

Fixed issues in 20.12.0

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 20.11.0

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 20.10.5

On iPads and iPhones with a new installation of Citrix Workspace app for iOS 20.7.0 and later, attempts to import client certificates might fail. As a result, the following error message appears.

Certificate cannot be imported. Error when importing into the key chain because the certificate is not in P12 format.

[CVADHELP-15685]

Fixed issues in 20.10.0

In a cloud setup, apps recently launched from Citrix Workspace for iOS might not load on the Today widget on iPhones and iPads. [RFIOS-5528]

Fixed issues in 20.9.5

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 20.9.0

  • In Cloud deployments, attempts to sign in to Citrix Workspace app for iOS might fail when Azure Active Directory or Google Identity Provider is used as an identity provider. [CVADHELP-14845]

  • When you use Citrix Workspace app for iOS on an iPad in the Landscape mode, the toolbar on the Settings > Manage Account > Add new account > Manual Setup page shifts to the right, and hides the Save link. [CVADHELP-15376]

  • In published desktops, the touch pointer might disappear unexpectedly when you close or minimize a session and return to it. [CVADHELP-15354]

Fixed issues in 20.8.1

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 20.8.0

  • On an iOS device, the CTRL+SHIFT key combination does not work as expected. The issue occurs when you connect an external keyboard to the device. [CVADHELP-15048]
  • When you launch a published application, the Desktop Viewer screen appears black and the session disconnects. [CVADHELP-14628]

Fixed issues in 20.7.6

  • In a session, you cannot enter characters using an external keyboard unless you tap the Keyboard option on the in-session toolbar. The issue occurs on iOS 12.x devices. [CVADHELP-14779]
  • With an external keyboard connected to an iOS 12.x device, the extended keys do not appear when you tap the Keyboard option on the in-session toolbar. [CVADHELP-14674]

Fixed issues in 20.7.5

  • Attempts to connect to a hidden store might fail after you upgrade Citrix Workspace app to version 20.5.0.5. [CVADHELP-14998]

Fixed issues in 20.7.0

This release addresses a number of issues that help to improve overall performance and stability.

Fixed issues in 20.6.0

  • Previously, when you added a Web Store account, Citrix Workspace app for iOS ignored certificate errors. Starting with this release, an appropriate error message appears when you add a Web Store or a Web interface account with an invalid certificate. [RFIOS-5403]

Fixed issues in 20.5.0

  • Launching applications inside Citrix Workspace app fails with the following error: “CAMAuthManErrorNoSuitableLogonProtocol”

    The issue occurs due to an incorrect API. [RFIOS-5530]

Fixed issues in 20.4.5

  • On a non-English language keyboard, when you enter the credentials on the Sign in page, the contents of the Password field appear in English. [CVADHELP-14068]

Fixed issues in 20.4.0

  • The action assigned to a double-tap gesture might not work as expected. The issue occurs when an extra tap from Citrix Workspace app performs a different action. The double-tap action works properly when you are using the Citrix X1 Mouse or an on-screen mouse. [RFIOS-4814]
  • The on-screen keyboard appears at every tap even after undocking it. [RFIOS-5267]
  • When you sign out of a cloud account using Settings > Store > Sign Out, the sign-out process might not work as expected. The issue occurs intermittently on iPhones. [RFIOS-5197]
  • After changing a DNS, launching a session might fail with a connection error. This issue occurs because of a stale IP resolution in the cache. [RFIOS-5358]

Fixed issues in 20.3.0

  • In a cloud setup, when you open the Citrix Workspace app, the app badge count is not cleared. [RFIOS-5194]

Fixed issues in 20.2.2

  • Single sign-on is not compatible with Citrix Files. [RFIOS-5564]

Fixed issues in 20.2.0

  • If you tap the Back button in your Citrix Gateway session, you might be signed out and taken back to the sign-in page. The issue occurs when you access the Citrix Workspace app through Web Interface (WI). [RFIOS-5059]
  • Modifications applied to a delivery group might not synchronize with the Store. As a result, the list of apps is not refreshed. [RFIOS-5103]
  • The Citrix X1 Mouse pointer might disappear unexpectedly. The issue occurs if you leave Citrix Workspace app with a session running or with the mouse settings screen open and then switch back to Citrix Workspace app. [RFIOS-5349]

Fixed issues in 20.1.5

  • Attempts to import a soft token when you click an .sdtid file might fail. The issue occurs on iOS 13.3 and iPadOS 13.3. [RFIOS-5236]
  • Citrix Workspace app exits unexpectedly after January 1, 2020, when using the camera in a published session. The issue does not occur when you manually set the date to 2019. [RFIOS-5208]
  • In a cloud setup, you might observe an incorrect badge count. [RFIOS-5195]

Fixed issues in 20.1.0

  • Attempts to launch a published desktop using a cloud-hosted VDA might fail. The issue occurs when the VDA starts from a powered off state. [RFIOS-5027]
  • Attempts to add accounts using email-based account discovery might fail with the following error message:

    Cannot Add Account. Workspace cannot find the server for this domain. If you received a URL from your IT, you can enter that instead of your email.

    The issue occurs when you upgrade from version 1910.5 through 1911. [RFIOS-5052]

Known issues

Known issues in 21.12.0

No new known issues have been observed in this release.

Known issues in earlier releases

Known issues in 21.11.0

No new known issues have been observed in this release.

Known issues in 21.10.5

  • When using Microsoft Excel Online, you might not be able to type Japanese characters. The issue occurs when you move from one cell to another. As a workaround, double tap on the cell for the keyboard to appear. [CVADHELP-16494]
  • When you type Japanese characters in the title text box of Microsoft PowerPoint Online, the cursor goes back to the beginning of the text. The issue occurs after pressing the Enter key in the title box. [CVADHELP-16417]
  • After selecting an external display resolution, only portions of the session might appear or the resolution is too small. Also, an icon you click doesn’t get selected, with the Citrix X1 Mouse, within an HDX session. Also, after selecting a non-default external display resolution, the mouse might not work. [RFIOS-9231], [RFIOS-9229], [RFIOS-9227], [RFIOS-9210]

Known issues in 21.10.0

No new known issues have been observed in this release.

Known issues in 21.9.5

You might have to tap twice on any app to launch apps for the first time in the Apps section. When you move out of the Apps section and then back to it, you might have to tap twice again to launch any app. This issue occurs only in Apple iPads and not in Apple iPad Pros and only in Portrait mode. [RFIOS-8954]

Known issues in 21.9.1

No new known issues have been observed in this release.

Known issues in 21.9.0

You might have to tap twice on any app to launch apps for the first time in the Apps section. When you move out of the Apps section and then back to it, you might have to tap twice again to launch any app. This issue occurs only in Apple iPads and not in Apple iPad Pros and only in Portrait mode. [RFIOS-8954]

Known issues in 21.8.0

No new known issues have been observed in this release.

Known issues in 21.7.5

No new known issues have been observed in this release.

Known issues in 21.7.0

No new known issues have been observed in this release.

Known issues in 21.6.5

  • There is a slight lag in audio when both microphone and camera are turned on in a video conference call. [RFIOS-8053]
  • The iPhone volume is very low in Microsoft Teams calls in HDX sessions. [RFIOS-8507]
  • The audio or the microphone stops working intermittently. As a workaround, restart the HDX session for it to work again. [RFIOS-8502]

Known issues in 21.6.0

No new known issues have been observed in this release.

Known issues in 21.5.1

No new known issues have been observed in this release.

Known issues in 21.5.0

No new known issues have been observed in this release.

Known issues in 21.4.5

The following sites crash when opened in Workspace from Feeds/Actions or from Web/SaaS apps:

The crash occurs only for customers on Cloud stores. [RFIOS-7888]

Known issues in 21.4.0

Citrix Workspace app for iOS crashes intermittently when you open Settings and click Device Storage. As a work-around, reinstall Citrix Workspace app. [RFIOS-8015]

Known issues in 21.3.5

No new known issues have been observed in this release.

Known issues in 21.3.0

No new known issues have been observed in this release.

Known issues in 21.2.0

No new known issues have been observed in this release.

Known issues in 21.1.5

Attempts to access your device storage in an HDX session might fail if your store is added as a web interface. [RFIOS-7349]

Known issues in 21.1.0

No new known issues have been observed in this release.

Known issues in 20.12.0

No new known issues have been observed in this release.

Known issues in 20.11.0

No new known issues have been observed in this release.

Known issues in 20.10.5

No new known issues have been observed in this release.

Known issues in 20.10.0

No new known issues have been observed in this release.

Known issues in 20.9.5

No new known issues have been observed in this release.

Known issues in 20.9.0

  • In a cloud setup, apps recently launched from Citrix Workspace for iOS might not load on the Today widget in iPhones and iPads. [RFIOS-5528]

  • Attempts to open a downloaded ICA file from the Safari web browser might fail intermittently. This issue occurs on Citrix Workspace app for iOS running on iOS 14 devices. Try the following two workarounds:

    • Wait for sometime before opening the downloaded file (even if the download complete icon appears)

    • Go to Settings > Safari Downloads. Select On My iPAD to save the downloaded files.

[RFIOS-6599]

Known issues in 20.8.1

No new known issues have been observed in this release.

Known issues in 20.8.0

No new known issues have been observed in this release.

Known issues in 20.7.6

No new known issues have been observed in this release.

Known issues in 20.7.5

No new known issues have been observed in this release.

Known issues in 20.6.0

No new known issues have been observed in this release.

Known issues in 20.5.0

No new known issues have been observed in this release.

Known issues in 20.4.5

No new known issues have been observed in this release.

Known issues in 20.4.0

No new known issues have been observed in this release.

Known issues in 20.3.0

No new known issues have been observed in this release.

Known issues in 20.2.2

No new known issues have been observed in this release.

Known issues in 20.2.0

  • When you sign out of a cloud account using Settings > Store > Sign Out, the sign-out process might not work as expected. The issue occurs intermittently on iPhones. As a workaround, relaunch Citrix Workspace app. [RFIOS-5197]
  • When you edit and save the Store settings and then abandon the edits by canceling authentication, the Workspace account might get removed from the app. The issue occurs in a cloud setup. [RFIOS-5433]
  • In a cloud setup, when you edit and save the account settings, Citrix Workspace app might intermittently become unresponsive. As a workaround, relaunch Citrix Workspace app. [RFIOS-5379]

Known issues in 20.1.5

  • In a cloud setup, when you open the Citrix Workspace app, the app badge count is not cleared. [RFIOS-5194]
  • When you sign out of a cloud account using Settings > Store > Sign Out, the sign-out process might not work as expected. The issue occurs intermittently on iPhones. As a workaround, relaunch Citrix Workspace app. [RFIOS-5197]

Known issues in 20.1.0

  • In a cloud setup, you might observe an incorrect badge count. [RFIOS-5194]
  • In iOS 13.3 devices, you might observe an incorrect badge count. [RFIOS-5204]
  • The “Try the Demo” option is unavailable. [RFIOS-4902]

Limitations

  • We recommend that you use Control + C and Control + V keys on the soft keyboard of your device to copy and paste. Command + C and Command + V keys on an external keyboard might not work. [HDX-32431]
  • Attempts to launch an app by tapping the ICA file in the download manager fail when using the Safari web browser. To ensure successful app launches from Safari, make sure the latest version of Citrix Workspace app or Citrix Receiver for iOS (but not both) is present on the device. [RFIOS-5502]
  • After migrating to Citrix Workspace from StoreFront, the screen flickers momentarily while tapping the Next button on the Pendo guide.

Feature preview

Feature previews are available for customers to use in their non-production or limited production environments, and to give them an opportunity to share feedback. Citrix does not accept support cases for feature previews but welcomes feedback for improving them. Citrix may or may not act on feedback based on its severity, criticality, and importance.

About this release